Junior Systems Administrator

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Tuition assistance
  
  
  

Junior Systems Administrator Full-Time

Location: Northampton, MA

Salary: $56,000 - 60,000

Department : Information Technology

Schedule: Monday 9a-5p; Frequent travel to different locations throughout Massachusetts

ServiceNet's Information Technology team is looking for an experienced Junior Systems Administrator to help build and maintain the systems that support our mission-driven work. This role handles infrastructure projects, network upgrades, and system deployments across multiple locations - ensuring reliable, secure, and efficient technology operations. The right person is humble, smart, and driven - a team player who delivers outstanding customer service, enjoys solving problems, and thrives in a collaborative environment.

Key Responsibilities:

• Implement and support servers, networking, and cloud infrastructure.
• Plan and execute IT projects and site technology upgrades.
• Monitor network performance and security, troubleshooting issues as they arise and communicate to leadership.
• Coordinate technology rollouts including hardware refreshes, new site setups, and major software deployments to meet deadlines.
• Maintain documentation and ensure system reliability and security.
• Support initiatives like cloud migration, VoIP, and EHR integrations.
• Provide staff training and communication related to new technology rollouts or process changes.
• Perform any other duties as assigned by supervisor or management.
  
  
  

Qualifications:

• 5+ years of professional IT experience or equivalent combination of education and experience.
• Strong background in Microsoft 365, networking, and virtualization.
• Excellent troubleshooting and communication skills.
• Valid driver's license and reliable transportation.
• Ability to lift and carry computer equipment.
  
  
  

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more
  
  
  

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.