Junior Tour Assistant (Tourism Company)

• Tour Coordination & Operations
• Assist in organizing and operating group and FIT (Free Independent Traveler) tours as per itinerary.

Guest Service & Communication

• Assist guests during arrival, departure, and throughout their stay (if assigned).
• Respond to guest inquiries professionally and promptly.
• Support tour leaders and guides in ensuring guests receive accurate information and timely services.

Administrative Support

• Assist in data entry, filing, and maintaining operations-related reports.
• Prepare tour expense reports and assist in reconciling invoices with the finance team.
• Support the Operations Manager in daily administrative and logistical tasks.

Coordination with Internal Teams

• Communicate with sales, reservations, and accounts departments for smooth tour operations.
• Provide operational feedback to improve service quality and efficiency.
• Support in preparing tour documents such as vouchers, itineraries, guest lists, and name tags.
• Coordinate with hotels, transport providers, guides, and activity suppliers for confirmations and updates.
• Monitor daily tour activities to ensure smooth execution and handle minor issues as they arise.
• Maintain accurate and up-to-date tour files and records.

Qualifications & Requirements:

• Bachelor’s Degree in Tourism, Hospitality Management, or related field (preferred).
• 0–2 years of experience in tourism, travel, or hospitality (fresh graduates are welcome).
• Basic knowledge of tour operations and travel logistics.
• Excellent communication skills in English (other languages are a plus).
• Proficient in MS Office (Excel, Word, Outlook).
• Strong organizational skills and attention to detail.
• Positive attitude, team player, and willingness to learn.
• Ability to work flexible hours during peak seasons.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Education:

• Diploma (Required)

Experience:

• Travel and Tourism: 1 year (Required)

Language:

• English (Required)