Keeta-BD Support Specialist

Job Description：

As a BD Support Specialist, you will play a key role in enabling the frontline sales team’s success by providing timely support, streamlining communication, and driving process improvements. Your responsibilities include:

1. Address and resolve frontline sales inquiries efficiently, primarily via the "TT systems"; provide prompt solutions or escalate to relevant contacts for resolution.

2. Regularly analyze and document recurring issues faced by the sales team to identify patterns and support proactive problem-solving.

3. Establish and maintain effective feedback channels with the frontline sales team, capturing insights to inform strategy and product iterations; contribute to publishing AI product solutions.

4. Create and deliver actionable content (e.g., copywriting, graphic design, video production) to communicate frontline intelligence, and develop guidance materials for product tools.

Requirements：

1. Fluency in English (both written and verbal) is essential.

2. Minimum 1 year of experience in business communication, sales support, or internal stakeholder management.

3. Strong skills in copywriting and image editing, with the ability to create clear, engaging content for diverse audiences.

4. Excellent communication and presentation skills; proactive in fostering cross-team collaboration and adaptable to changing business needs.

5. Proven track record in handling sales inquiries efficiently, with the capacity to manage an average of 10+ issues daily.

Job Highlights：

1. Join a rapidly growing business with significant potential, offering opportunities to build systems from the ground up and grow alongside the organization.

2. Embrace an open, flexible work culture that values diverse development paths and empowers you to leverage your unique strengths.

3. Engage in frequent cross-country and cross-team collaboration, gaining international experience and building global professional influence.