Key Account Manager

Key Account Manager

Job Location: Banglore, Chennai, Ahmedabad, Gurgaon, Hyderabad, Mumbai, Noida, Delhi, PuneDescription:

We are looking for a dynamic and results-driven Key Account Manager to join our team. The ideal candidate will be responsible for building strong relationships with our most important clients, ensuring long-term satisfaction, and driving business growth through strategic account management.Responsibilities:

1. Develop and maintain strong, long-term relationships with key accounts.

2. Act as the primary point of contact for assigned clients, understanding their business needs and goals.

3. Drive client satisfaction by providing tailored solutions and ensuring timely delivery of products/services.

4. Identify opportunities to grow accounts through upselling, cross-selling, and introducing new offerings.

5. Collaborate with internal teams (sales, support, technical, marketing) to deliver exceptional client experiences.

6. Monitor account performance, analyze trends, and prepare regular reports on account status.

7. Resolve client issues efficiently and proactively to maintain trust and loyalty.

8. Achieve revenue growth targets and contribute to overall business objectives.

Requirements:Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (MBA preferred).Strong communication, negotiation, and presentation skills.Proven ability to manage multiple accounts while maintaining keen attention to detail.Analytical mindset with the ability to translate data into actionable strategies.Proficiency in CRM tools and MS Office Suite.

Experience:2+ years of proven experience as a Key Account Manager, Relationship Manager, or in a similar client-facing role. IT Industry will be plus but not mandatory.

Job Types: Full-time, Permanent

Pay: Up to ₹400,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Work Location: In person