Key Account Manager

Job Purpose:

Developing trust relationship with portfolio of major clients to ensure they achieved company objectives target.

Key Accountabilities:

Functional:

• Sales Management

- Manage a portfolio of key travel management companies and corporate clients.

- Achieve agreed sales revenue targets.

- Negotiate incentive agreements with corporate and agency clients and review/assess performance on a quarterly basis.

- Develop an intimate understanding of the customer’s business using a variety of sources and identify and explore commercial opportunities potentials.

- Anticipating key account changes and improvements

- Use the Flynas guidelines for dealing to ensure processes, deals and ensure all A & B accounts have ADPs completed with account objectives & targets agreed by line manage.

- To develop necessary Presentation skills.

• Account Management

- Create and develop awareness of flynas products and services within the portfolio of accounts in order to ensure that the revenue objectives set are achieved.

- Develop and implement effective sales and marketing initiatives/plans with assigned accounts to increase flynas revenue share.

- Run all activities with corporate travel agents and ensure the effective dissemination and communication of flynas developments to assigned clients.

- Develop innovative solutions for customers that not only support our current product portfolio.

- Meeting all client’s needs and deliverables according to proposed timelines

- Review area sales performance and recommend action where necessary to maximize revenue.

• Operational:

Planning & Organizing:

- Plans and prepares from a 4 daily sales visits to both existing Trade and corporate prospect customers

- Maintaining and developing business relationships with major travel

- Management companies and other selected independents.

- Consistently updates management on top 10 travel and corporate houses.

- Identify and prospect new corporate client opportunities based on revenue potential.

• Generic Responsibilities:

- Maintain and update regular sales call activities in weekly sales activity report.

- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

- Input data accurately ie: account, contact, IATA number, agreement details, into Salesforce.com, to ensure integrity of reporting in downstream systems.