Key Account Manager

Key responsibilities:

• Relationship Management: Build and maintain strong, long-term relationships with key clients to ensure loyalty and retention.
• Client Advocacy: Act as the primary point of contact for key clients, addressing inquiries, and resolving issues promptly and effectively.
• Strategic Planning: Develop and implement strategic account plans to align with both client objectives and company goals, including identifying opportunities for upselling and cross-selling.
• Business Reviews: Conduct regular business reviews with clients to discuss performance, provide insights, and identify areas for improvement.
• Internal Coordination: Collaborate with internal departments (e.g., sales, marketing, product) to ensure client needs are met and projects are delivered on time.
• Negotiation: Negotiate contracts, pricing, and renewals to ensure mutually beneficial terms.
• Growth: Proactively identify new business opportunities within existing accounts to increase revenue and market share.
• Analysis: Track key performance indicators (KPIs) and analyze data to measure success, drive continuous improvement, and adapt strategies based on market dynamics.

Required skills and qualifications:

• Experience: Proven experience in account management, sales, or a related field.
• Education: A bachelor's degree in business administration, finance, sales, or a related field is often required.
• Soft Skills: Exceptional communication, interpersonal, and relationship-building skills are crucial for building rapport with key clients.
• Technical Skills: Proficiency in CRM software and Microsoft Office Suite is essential.
• Other Skills: Strong negotiation, strategic thinking, problem-solving, and leadership skills are necessary for success in this role.

Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

• Can join immediately

Experience:

• Key Account Manager: 2 years (Required)

License/Certification:

• UAE Driving License (Preferred)