Key Account Manager - Exhibition Sales

Job Overview:

• The role focuses on managing and expanding key client accounts, with a strong emphasis on sales, project management, and client servicing within the exhibitions, events, and interior fit-out industry.
• The candidate will also lead project execution and support INDEX Design’s growth strategy by developing new business opportunities.

Key Responsibilities:

Client Account Management

• Build and maintain long-term relationships with clients.
• Act as the main point of contact, handling communication and regular check-ins.
• Understand client needs and align services accordingly to ensure satisfaction and repeat business.
• Keep client portfolios updated and retain existing accounts.

Sales & Business Development

• Achieve sales targets set by INDEX Design.
• Generate new business leads through cold calling, networking, exhibitions, and referrals.
• Upsell services to existing clients and proactively explore revenue growth opportunities.
• Convert leads into confirmed business, from inquiry to successful delivery and post-sales service.
• Monitor billing, budgets, and collections.

Project Management

• Lead project briefing, timeline setting, budgeting, and coordination between clients and internal departments (design, production, operations).
• Oversee entire project lifecycle for exhibition stands, fit-outs, or related projects—both on-site and off-site.
• Ensure timely, high-quality delivery aligned with client expectations and company standards.
• Brief internal teams (design, production, logistics) with complete project details.

Marketing, Networking & Reporting

• Attend exhibitions, conferences, and industry events to represent the company and explore new business opportunities.
• Support marketing activities related to client engagement and service promotions.
• Keep up to date with industry trends, client markets, and competitor activities.
• Submit regular reports to management on progress, pipeline status, and project outcomes.

Experience & Qualifications

• Bachelor’s degree in Business Management, Marketing, or related field.
• Minimum 7–10 years in client account or project management in the exhibition, events, or interior fit-out industry (preferably in the UAE or GCC).
• Proven success in sales, project execution, and long-term client retention.
• Valid UAE driving license and own car (field visits are required).

Skills & Competencies

• Strong communication, negotiation, and presentation abilities.
• Deep understanding of exhibition stand production, timelines, and client servicing.
• Excellent project management and organizational skills.
• Customer-centric mindset with a proactive, problem-solving attitude.
• Ability to multitask, meet deadlines, and work well under pressure.
• Tech-savvy and fluent in written and spoken English; Arabic is a plus.
• Willingness to go the extra mile to deliver results and support the team

Job Type: Full-time

Application Question(s):

• How many years of exhibition sales experience do you have?

Education:

• Bachelor's (Preferred)

License/Certification:

• UAE Driving License (Required)