Key Account Manager - Freight Forwarding

Employer Overview

A well-established logistics and freight forwarding company with over 25 years of experience in the market, offering comprehensive solutions across industrial, commercial, and personal shipments. Backed by a strong global network and strategic partnerships, the company delivers reliable and efficient logistics services, supporting clients with seamless transportation and supply chain solutions.

Job Summary

The Key Account Manager - Freight Forwarding will be responsible for driving business growth by acquiring new clients and maintaining strong relationships within the logistics and freight forwarding sector. The role focuses on promoting services, closing deals, and ensuring smooth coordination with internal teams to deliver high-quality service.

Key Responsibilities

• Identify and pursue new business opportunities within the logistics and freight forwarding sector
• Promote the company’s services, including air, sea, and land freight, as well as customs clearance and warehousing
• Build and maintain strong, long-term relationships with both new and existing clients
• Coordinate with operations and customer service teams to ensure smooth and efficient shipment execution
• Achieve assigned sales targets and meet defined KPIs
• Stay updated on market trends, competitor activities, and customer requirements
• Maintain accurate and up-to-date records of sales activities and client interactions

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field
• 2–4 years of experience in logistics or freight forwarding sales
• Experience in B2B sales within logistics services is a strong advantage
• Good understanding of freight forwarding operations and logistics services
• Experience using CRM systems and managing sales pipelines
• Proficiency in Microsoft Office tools
• Strong communication, negotiation, and presentation skills
• Ability to build and maintain client relationships
• Good command of English (written and spoken)