Key Account Manager - LFR

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience
  
  

About The Role

The resource will manage key accounts, develop and maintain long-term relationships, ensure the brand secures the No. 1 position at the retail counter, and drive overall business performance in line with the company’s objectives.

What You Will Do

• Prepare and execute the annual business plan in alignment with key accounts, ensuring achievement of company objectives.
• Drive monthly sales plans, counter share, display share, and growth targets as per the approved business plan.
• Conduct monthly business reviews with internal and external stakeholders to track performance and alignment.
• Optimize key account investments to accelerate JBL business growth.
• Develop account-wise and store-category-wise planograms aligned with organizational goals and competitive benchmarking.
• Lead demand forecasting and ensure forecast accuracy through regular reviews aligned with weekly sell-out targets, with strong SKU-level focus.
• Build and maintain strong relationships with partners across levels, ensuring top-of-mind brand recall and operational efficiency in collaboration with the national distribution team.
• Plan and execute quarterly and annual BTL activations, secondary sales programs, consumer offers, and in-store promotions, coordinating closely with the sell-out team.
• Ensure timely quarterly financial reconciliations and own service deliverables for key accounts, maintaining zero service pendency.
  
  

What You Need To Be Successful

• Minimum 10+ years of experience managing the LFR channel, with strong business acumen and in-depth understanding of the LFR business.
• Proven ability to build and maintain strong customer relationships, identify growth opportunities, and negotiate complex, win-win commercial agreements.
• Strong analytical capabilities, leveraging data to diagnose issues and drive effective, actionable solutions.
• Strategically strong, with the ability to translate complex information into clear strategies and execute and communicate them effectively.
• Strong consumer products orientation, with a deep understanding of consumer needs to create market-winning retail sales strategies.
• Demonstrated expertise in business planning, planogram development, and driving sell-out growth.
• Proficient in annual budgeting, quarterly marketing planning, demand forecasting, and maintaining forecast accuracy.
• Well-versed in evolving account dynamics, competitive landscape, and driving online sales within key accounts.
• Strong collaboration and creativity, with the ability to work cross-functionally and deliver innovative solutions to sales and market challenges.
  
  

Bonus Points if You Have

• MBA in Sales & Marketing from a Tier 1 institution.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Certification or formal training in Key Account Management will be an added advantage.
• Prior experience working with global brands is preferred.
• Experience in the Consumer Durables industry will be an added advantage.
  
  

What Makes You Eligible

• Willingness to travel within India for at least 50% of the time.
• Work Location: Mumbai
  
  

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development