Key Account Manager (Personal Health)- E-Commerce

Your role:

• Own end‑to‑end E‑commerce account management for assigned online retailers, marketplaces, and digital partners in GCC countries.

• Forecast online sales and revenue, develop customer‑tailored commercial plans, and execute digital‑focused sales initiatives.

• Build and maintain strong relationships with key E‑commerce players while developing strategic online account plans to maximize category performance.

• Identify growth opportunities, including assortment optimization, visibility enhancements, upsell/cross-sell potential, and new digital activation opportunities.

• Drive excellence in digital execution, including content quality, search visibility, online campaigns, and conversion optimization.

• Collaborate closely with cross‑functional teams (Marketing, E‑commerce, Pricing, Finance, Supply Chain, etc.) to deliver aligned and impactful online initiatives.

• Monitor and analyze digital performance metrics (traffic, conversion, share of search, availability, content compliance) to support data-driven decision-making.

• Manage and develop distributors involved in E‑commerce operations within GCC markets.

• Contribute to continuous improvement of our online channel strategy, tools, and processes.

• A career at Philips comes with a wide range of benefits; your recruiter can provide details relevant to your region.

You're the right fit if you have :

• Around 10 years of Sales/Account Management experience, ideally with strong E‑commerce exposure in multinational companies within the FMCG or Consumer Electronics sectors.

• Proven experience managing E‑commerce accounts (marketplaces, pure players, omnichannel retailers) in GCC countries.

• Distributor management experience in GCC markets (mandatory).

• Strong digital commercial understanding, including online retail media, content management, digital shelf performance, and E‑commerce analytics.

• Excellent communication skills, high ownership, and strong stakeholder management.

• Bachelor’s degree. Fluency in English and Arabic.

• Willingness and ability to travel when required.
  

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