Key Account Manager - Riyadh

Summary

Join Novartis Saudi Arabia in this exciting new role.

As KAM, you will be responsible for leading local key account management by nurturing strategic customer relationships, guiding a small team or dedicated accounts, and building strong partnerships with key stakeholders; deeply understanding customer and patient‑care challenges to deliver tailored, value‑adding solutions that strengthen collaboration and enhance patient outcomes.

About The Role

Major Accountabilities

• Responsible for promotion and development in the designated accounts to reach commercial goals
• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
• Analyze market situation including competitive intelligence activities on key accounts and key competitors
• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
• Contribute to the mapping of stakeholders, including segmentation and profiling.
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
• Develop an effective sales team through training and coaching or management of key commercial programmers
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
  
  

Minimum Requirements

• University degree in Pharmacy or Science is preferrable.
• Minimum 2 years of experience as KAM or in a Sales position within the pharmaceutical industry, with direct experience in the Saudi Arabia market.
• Arabic and English language skills are essential.
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)