Key Account Supervisor – E-commerce

Riyadh, Saudi Arabia

Manage and optimize the company’s profiles on e-commerce platforms (e.g., Amazon, Noon, or other relevant marketplaces).
Develop and execute strategies to increase product visibility, rankings, and sales performance online.
Monitor and analyze key performance metrics (e.g., conversion rates, traffic, and customer reviews) to drive continuous improvement.
Collaborate with marketing, sales, and supply chain teams to ensure product availability, accurate listings, and compelling content.
Build and maintain strong relationships with e-commerce platform representatives and key account stakeholders.
Oversee product listings, ensuring accurate descriptions, high-quality images, and compliance with platform guidelines and regulations for pharmaceuticals and cosmetics.
Manage promotional campaigns, discounts, and seasonal sales strategies to boost online revenue.
Handle customer inquiries, feedback, and complaints on e-commerce platforms to ensure high customer satisfaction.
Stay updated on e-commerce trends, competitor activities, and industry regulations to maintain a competitive edge.
Provide regular reports on sales performance, market trends, and actionable insights to senior management.

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