Key Accounts Manager, E-Commerce

The Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow®, Kiri®, Babybel®, Boursin® Nurishh®, Pom'Potes® and GoGo squeeZ®, as well as some 30 local brands. Together, these brands helped the Group generate sales of €3.6 billion in 2022.

Do you want to join a company with strong brands that puts consumers and responsibility at the heart of the decision-making process? Then Bel is made for you!

Are you bold, pragmatic, and determined? Do you want to contribute to the transformation of an international agri-food company? Them come join us and measure the impact of your talent and energy in realizing an ambitious and sustainable company project!

#IWorkForAllForGood

Purpose of the role:

The E-commerce Sales Manager is responsible for leading and enhancing the company's online sales and digital marketing strategies of the company. This role involves managing the e-commerce platform, optimizing the user experience, driving online sales, and ensuring customer satisfaction.

Main Accountabilities:

• Work closely with cross-functional teams, including marketing, IT, customer service, and logistics, to align e-commerce activities with overall business goals.
• Develop and implement comprehensive e-commerce strategies to drive online sales and achieve revenue targets.
• Analyze market trends and competitor activities to identify opportunities for growth and improvement.
• Monitor and analyze the performance of digital marketing initiatives, adjusting strategies as needed to maximize ROI.
• Manage the online product catalog, including product listings, descriptions, pricing, and promotions.
• Work with the inventory and logistics teams to ensure product availability and timely fulfillment of orders.
• Ensure a high level of customer satisfaction by addressing customer inquiries, resolving issues, and improving the overall online shopping experience.
• Ensure the implementation of customer feedback mechanisms to gather insights and make data-driven improvements.

Qualifications:

• Bachelor’s degree in business, E-commerce, marketing or a related field.
• 5+ years of experience in sales FMCGs.
• Proven experience in E-commerce management, website analytics, and digital marketing tools.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.

If you think that this job is for you, please click now on the button "Apply". The recruitment team of your site will contact you very soon.