FIND_THE_RIGHTJOB.
Korean Bilingual General Affair Manager AO7167167
Englewood Cliffs, United States
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
- Bachelor’s Degree in Business Management, Human Resources or related field
- Two (2) years of supervisory experience
Top Must Haves:
- Experience in writing/editing newsletters and other Company communications
- Departmental budgeting experience
- Experience with policy operation under Company sponsored programs
- Must have bilingual in both Korean/ English speaking/writing in professional environment
The General Affairs Manager is a member of the Human Resources Division Leadership Team and is responsible for managing the following Team Member services: domestic and international travel, Expatriate assistance, vending and food services, janitorial services, administrative supplies, and Company sponsored events.
The incumbent is also responsible for managing the annual departmental budget.
Essential Functions
- Develops and manages a strategic vision for the General Affairs Department
- Manages the General Affairs Team, sets expectations, evaluates Team Member job performance, and develops solutions to ensure business success
- Evaluates on-going internal customer needs and provides reasonable/cost effective solutions
- Develops and manages an annual communications plan; reports past, present, and future news and information and oversees the production of a quarterly newsletter
- Manages the Company sponsored Policy Program; ensures that participants are informed of program expectations and benefits; and provides timely updates on program changes
- Manages Company owned GA Operation and monitor to ensure compliance with program guidelines
- Negotiates with vending and food service contractors, establishes expectations, receives Team Member feedback, and pro-actively resolves internal customer complaints
- Manages various Company sponsored events and programs such as the VIP visits and other onsite local employee’s engagement events
- Manages Expatriates operation support with initial on-boarding and other transitional needs
- Develops and manages an annual departmental budget, evaluates monthly spending, and ensures compliance with budget constraints
- Manages the facility’s Janitorial Services, sets cleanliness standards, and monitors on-going results
Preferred Education & Experience:
- Bachelor’s Degree in Business Management, Human Resources or related field
- Two (2) years of supervisory experience
- Ability to develop, implement, and manage strategic plans
- Ability to develop, motivate, and inspire Team Members
- Must be able to establish performance expectations and hold Team Members accountable for meeting annual goals and objectives
- Must be goal oriented, customer focused, and results driven
- Must be able to establish and maintain a departmental budget
- Excellent time management skills
- Excellent written and verbal communication skills
- Proven ability to set strategic direction and to manage teams
- Proven interpersonal, communication, and time management skills
- Proven experience with Microsoft Word, Excel, and PowerPoint
- Ability to speak and write fluently in both Korean and English professionally
Preferred Education & Experience:
- Master’s Degree in Business Management, Human Resources or related field
- Experience in writing/editing newsletters and other Company communications
- Departmental budgeting experience
- Experience with policy operation under Company sponsored programs
Licenses and Registrations: None required
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