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Korean Bilingual Logistics coordinator
Cerritos, United States
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
- Prepare and distribute daily terminal reports and purchase order (PO) shipping reports with accuracy and timeliness.
- Monitor vessel schedules and proactively communicate any delays, changes, or updates with steamship lines and customers.
- Act as a liaison between internal teams, customers, and external carriers to ensure clear and effective communication.
- Support customer service by addressing inquiries, providing shipment updates, and resolving issues in a professional and timely manner.
- Maintain accurate and up-to-date shipment records and documentation.
- Assist in troubleshooting logistics issues and recommending improvements to processes.
- Perform other administrative and logistics-related tasks as assigned.
Requirements/Qualifications:
- Bilingual is required (English/Korean) as the support team
- 1–3 years of experience in logistics, supply chain, or related field preferred.
- Strong communication and interpersonal skills with a customer-first mindset.
- Proficient in Microsoft Excel and Word; able to generate and analyze reports.
- High attention to detail and strong organizational skills.
- Ability to work independently and handle multiple priorities in a fast-paced environment.
- Familiarity with shipping documentation and coordination with steamship lines is a plus.
- Experience with logistics software or ERP systems (e.g., SAP, TMS, WMS).
- Knowledge of import/export processes and terminology.
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