Korean Speaking (Junior) Customer Support Representative

Job Title: Customer Support - Korean Speaking (Junior)

Location: Ras Al Khaimah, UAE (Onsite)

Start Date: ASAP

About the Role

We are looking for a motivated Korean-speaking Customer Support representative to join our team in Ras Al Khaimah. This is an excellent opportunity for candidates eager to start a career in customer support and provide exceptional service to clients.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Korean, providing accurate and timely support.
• Assist customers with questions about products, services, and accounts.
• Resolve customer issues efficiently and escalates complex cases when necessary.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with team members to meet performance targets and ensure high-quality service.

Requirements

• Fluency in Korean (both written and spoken) is mandatory.
• Basic proficiency in English is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, 24/7 environment.
• Eagerness to learn and grow in a customer support role.
• Availability to work onsite in Ras Al Khaimah, 24/7 rotation shifts, 8 hours per day, 5 days per week.

What We Offer

• Onsite role in a dynamic and collaborative work environment.
• Competitive salary and benefits.
• Immediate start - join the team ASAP.
• Opportunity to develop a career in customer support in an international setting.