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Clinic Support Assistant
- Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
- Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
- When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
- Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
- When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
- Manage patient records, updating information and ensuring confidentiality and data protection.
- Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
- Monitor inventory of medical supplies and restock as needed.
- Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
- Adhere to all safety, health, and infection control procedures.
- Speak up, if something isn't right.
- Maintain awareness of and comply with, the NMC Policies and Procedures
- Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
- Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
- Support in the escort of patients within and between departments
- Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
- Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
- When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
- Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
- When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
- Manage patient records, updating information and ensuring confidentiality and data protection.
- Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
- Monitor inventory of medical supplies and restock as needed.
- Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
- Adhere to all safety, health, and infection control procedures.
- Speak up, if something isn't right.
- Maintain awareness of and comply with, the NMC Policies and Procedures
- Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
- Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
- Support in the escort of patients within and between departments
- High school diploma or equivalent (some employers may require additional certification or training)
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