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Clinic Support Assistant

  • Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
  • Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
  • When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
  • Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
  • When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
  • Manage patient records, updating information and ensuring confidentiality and data protection.
  • Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
  • Monitor inventory of medical supplies and restock as needed.
  • Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
  • Adhere to all safety, health, and infection control procedures.
  • Speak up, if something isn't right.
  • Maintain awareness of and comply with, the NMC Policies and Procedures
  • Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
  • Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
  • Support in the escort of patients within and between departments

  • Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
  • Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
  • When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
  • Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
  • When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
  • Manage patient records, updating information and ensuring confidentiality and data protection.
  • Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
  • Monitor inventory of medical supplies and restock as needed.
  • Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
  • Adhere to all safety, health, and infection control procedures.
  • Speak up, if something isn't right.
  • Maintain awareness of and comply with, the NMC Policies and Procedures
  • Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
  • Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
  • Support in the escort of patients within and between departments

  • High school diploma or equivalent (some employers may require additional certification or training)

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