- Develop and implement the Training Plan in alignment with standards and operational goals.
- Conduct Training Needs Analysis across departments to determine role-specific training requirements.
- Coordinate with department heads and the corporate office to schedule and deliver brand immersion, induction, and skills training programs.
- Design and deliver Train-the-Trainer programs to develop departmental training champions.
- Support recruitment and onboarding by ensuring all new hires receive consistent and engaging training experiences.
- Work closely with project teams to integrate L&D strategies with operational timelines.
- Establish a continuous learning culture that supports career growth, retention, and performance excellence.
- Maintain training records and evaluate the effectiveness of programs using KPIs and feedback.
- Facilitate soft skills, leadership development, and service excellence workshops.
- Partner with operational leaders to identify talent gaps and support succession planning.
- Lead compliance and mandatory training programs (e.g., Facility & health & safety, fire safety, brand compliance).
- Manage performance improvement initiatives and coaching plans when required.
Qualifications
Bachelor’s degree in Human Resources, Education, Hospitality Management, or related field.
- Minimum 3–5 years of L&D experience in a hotel environment or Facility Management; pre-opening experience is highly desirable.
- Strong knowledge of Facility & hospitality service standards, training methodologies, and adult learning principles.
- Excellent presentation, facilitation, and communication skills.
- Fluency in English is required; Arabic is an advantage.
- Proficiency in MS Office; experience with Learning Management Systems (LMS) preferred.
- Ability to work under pressure and adapt to the dynamic demands of a pre-opening project.
Please contact on +968 91347359
Job Types: Full-time, Permanent