L3 Identity Access Management (IAM/PAM/MFA)

DXC is hiring an engineer to operate and improve enterprise Identity security capabilities with focus on Cerebra mPass (MFA) and CyberArk (PAM). You will stabilize day to day operations, drive onboarding and policy improvements, and prepare the roadmap for Windows Hello for Business migration and future adoption of SailPoint (IGA), BeyondTrust (PAM), and Thales HSM for PKI. Strong troubleshooting, documentation, and audit evidence discipline are essential.

About the Role:

A short paragraph summarizing the key role responsibilities.

Responsibilities:

• MFA. Cerebra mPass
• Design, configure, and support Cerebra mPass MFA policies, integrations, and user onboarding.
• Integrate MFA with enterprise systems (VPN, remote access, cloud apps, internal applications) using standard authentication protocols.
• Monitor authentication flows, troubleshoot access issues, and improve reliability and user experience.
• Prepare and execute the migration roadmap from mPass to Windows Hello for Business, including pilot planning, risk management, and cutover support.
• PAM. CyberArk (Current). Beyond Trust (Future)
• Operate and scale CyberArk (safes, platforms, CPM/PSM health, onboarding, rotations, access workflows).
• Drive privileged account onboarding and operational hygiene (break glass, vault policies, RBAC, session controls).
• Support evaluation and future rollout of BeyondTrust as needed (requirements, migration planning, operational model).
• IGA. SailPoint (Future)
• Support readiness for IGA adoption (joiner mover leaver flows, SoD concepts, connector requirements, campaign approach, reporting needs).
• Contribute to implementation planning and operational runbooks once adopted.
• PKI coordination. Thales HSM (Future)
• Coordinate certificate lifecycle processes and integrations with the AD and PKI stakeholders.
• Support discovery, inventory, renewal tracking, and certificate operational processes.
• Participate in planning for HSM-backed PKI with Thales (key ceremony concepts, dual control, CRL/OCSP operational readiness).
• Operations, compliance, and delivery hygiene
• Ensure IAM, MFA, and PAM events are visible in SIEM. Maintain health KPIs and reduce alert noise.
• Execute changes via ITSM with clear testing, validation, rollback, and post change checks.
• Lead or support RCA for major incidents. Publish SOPs, runbooks, and hardening guidance.
• Produce audit ready evidence aligned with KSA cybersecurity requirements, including access controls and privileged access governance.
• Automation
• Use PowerShell, Python, and REST APIs to automate onboarding, rotations, reporting, and operational checks.

Qualifications:

• Saudi national.
• Bachelor’s degree or equivalent experience.
• Typically, 5+ years in IAM.
• Hands on experience in MFA and PAM operations at enterprise scale.
• Strong experience with Cerebra mPass (or equivalent MFA platform) and CyberArk.
• Solid understanding of authentication and identity concepts, including SAML, OAuth 2.0, OpenID Connect, AD and LDAP.
• Strong troubleshooting, stakeholder communication, and documentation skills.
• Practical scripting skills (PowerShell or Python). Comfortable with REST APIs.

Required Skills:

• Experience with enterprise MFA rollout and user adoption strategies.
• Exposure to Windows Hello for Business, SailPoint, or BeyondTrust.
• Experience operating in regulated environments with strong evidence and audit readiness.
• Certifications are a plus (CyberArk, Microsoft Identity, CISSP/CISM, ITIL).