Major Responsibilities:
-
Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
-
Obtains billing/insurance information and/or verifies diagnosis code information.
-
Enters and verifies test requests into the laboratories' computer system.
-
Answers and screens telephone calls.
-
Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
-
Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
-
Reviews various pending and management reports. Generates and distributes reports.
-
Assists with inventory and ordering of supplies.
-
Maintains and files copies of orders, reports and/or correspondence.
-
Acts as a resource and trains new employees.
Licensure, Registration, and/or Certification Required:
Education Required:
-
High school diploma or equivalent
Experience Required:
Knowledge, Skills & Abilities Required:
-
Excellent communication skills.
-
Basic computer skills including experience using computer software applications.
-
Keyboarding and typing skills.
-
Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
-
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Physical Requirements and Working Conditions:
-
Operates all equipment necessary to perform the job.
-
Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
-
Must be able to sit, stand, walk, and bend the majority of the workday.
-
May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
-
Will be exposed to human blood and body fluids.
-
Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
-
Must be able to handle stressful situations in a calm and professional manner.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.