How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy): * Will take on lead duties in the absence of the supervisor or manager. * Technical / HIS / LIS-Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality. * Customer Service Support-Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times. * Specimen receipt and processing-Handle all patient specimens appropriately for tests indicated. * Phlebotomy- Maintain Phlebotomy competency if appropriate for the department working in. * Education and training for new employees-Responsible for assisting in orientation and training of new staff for the department. Modular Pre-Analytics System and Storage Unit (if Required) * Key Operator for the Pre-Analytics and Storage Unit * Monitors and identifies system monitor functions * Thorough knowledge of Pre-Analytics computer functions and specimen location * Thorough knowledge of each Pre-Analytics module and their function * Responsible for performing daily maintenance for Pre-Analytics module and all components * Complete understanding of processes for the Pre-Analytics module * Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit. * Follows up with contacting service for further instructions. * Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit. Outpatient Registration (if Required) * Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required. Follows all Medicare regulations for testing eligibility. * Ensures accurate information is captured in multiple registration systems (Wellstar HIS) * Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician and office staff to ensure accuracy. * Ensures activity is recorded * Ensures all stats are sent to the laboratory within time guidelines. Microbiology Processing (if Required) * Performs all aspects of specimen processing including reporting and resolving specimen problems * Prepares media and supplies for transfer to sister hospitals as needed. * Serves as expert for ordering and processing Microbiology specimens. Follows up with and is the contact for processors at sister hospitals * Maintains and sets up organisms for media QC * Key Operator for the appropriate instrumentation * Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge) * Trains new employees on processing duties * Sets up all proficiency specimens Blood Bank Component Processing (if Required) * Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care. Prepares all products using good lab technique and adheres to established procedures. * Performs all routine preparation and issuing of products per protocol. * Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information. * Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication. * Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank. * Perform STAT duties as needed. Handle emergency products efficiently and appropriately Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
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High School Diploma General or GED General
All certifications are required upon hire unless otherwise stated.
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BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Minimum 3 years experience in specimen processing in an outpatient or hospital laboratory environment Required
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