Laboratory Assistant

JOB SUMMARY

Neurocode is at the forefront of neurology testing, specializing in advanced diagnostics for neurological disorders such as Alzheimer’s disease and rare autoimmune disorders. We are seeking a dedicated and detail-oriented Laboratory Assistant to support our mission by performing and coordinating various tasks within our laboratory.

ESSENTIAL JOB DUTIES

Hours are Monday – Friday, 9:00AM to 5:30PM.

· Specimen Management: Accession, label, and process incoming specimens from Neurocode clients with accuracy and efficiency.

· Processing and Handling: Ensure all aspects of specimen processing, handling, and results for both routine and esoteric tests referred to external laboratories are conducted accurately and promptly.

· Specimen Requirements: Research specimen requirements for reference labs and coordinate complex transportation arrangements when necessary.

· Requisition and Specimen Processing: Process all laboratory test requisitions and specimens swiftly and appropriately, ensuring accuracy and efficiency.

· Policy Adherence: Consult relevant policy and procedure manuals and communicate with reference labs to ensure proper specimen handling and requirements are met.

· Test Processing: Under the supervision of a medical technologist, perform test processing tasks, which may include:

o Logging and distributing patient test specimens to respective test areas.

o Cataloguing completed samples into long-term storage for efficient retrieval.

o Contacting patients and/or providers to clarify ambiguous orders or incomplete requisitions.

o Maintaining accurate records and compiling weekly reports for the billing team.

· Equipment Maintenance: Inform the Lab Supervisor of any lab equipment malfunctions or issues.

· Prioritization: Determine and adjust priorities effectively when organizing daily tasks based on the pending workload.

· Customer Support: Provide customer support for incoming calls to the laboratory, addressing inquiries and providing assistance as needed.

· Team Support: Assist other laboratory personnel as needed and perform tasks assigned by laboratory leadership.

EDUCATION

· High School Diploma or equivalent required; college degree is a plus.

EXPERIENCE

· Previous experience in a laboratory setting is preferred but not required. On-the-job training will be provided.

KNOWLEDGE, SKILLS AND ABILITIES

· Exhibits patience and approachability, sets positive tone and example for team member behavior, work ethic & quality, abilities, skills and overall performance.

· Demonstrates ability to maintain confidentiality at all levels; acts with high integrity.

· Establishes and maintains solid interpersonal relationships with team members across all levels of an organization.

· Demonstrates and facilitates professional communication skills; must be able to understand, listen, write and speak fluently, professionally, and, effectively in the English language.

· Motivated, responsible and organized self-starter who excels at time management, timely follow-up, meeting commitments, and, possesses a passion for continuous learning and improvement.

· Strong attention to detail, analytical, research and problem-solving skills. Pro-active ability to identify, assess, improve/refine and solve complex challenges, processes and/or situations.

· Ability to successfully work collaboratively within a team as well as independently with minimal supervision.

· Flexible and able to thrive in a fast paced, high growth, team-based environment while successfully handling competing and ever-changing priorities and responsibilities with frequent interruptions.

· Solid track record of taking responsibility and holding one’s self accountable for high quality task deliverables within established deadlines.

· Effective facilitation, collaboration, negotiation and conflict resolution abilities.

· Exhibit personal presentation in a professional manner as it relates to appearance, communication and actions.

· Proficient software/computer skills utilizing various applications which includes, but is not limited, to the following: MS Windows, MS Outlook, MS Word, MS Excel, health care database/systems, etc.

· Regular and predictable attendance and punctuality.

· Focused on overall team success vs. solely on individual success.

WORKING CONDITIONS

· We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards.

· The organization has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.

· This position works in a demanding, fast-paced office and lab environment with the need to meet daily workload requirements. Incumbent may be exposed to chemicals and requires the use of personal protection equipment and universal precautions.

· This role routinely uses standard office equipment such as computers/keyboards/mice, printers, phones, mobile devices, photocopiers, filing cabinets, fax machines, etc. The noise level in the office work environment varies from moderate to loud.

PHYSICAL REQUIREMENTS

· Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

· While performing the duties of this job, the employee is regularly required to talk or hear; sit; stand; walk; use hands to handle or feel; grasp and/or reach with hands and arms; repetitive movements of the wrists, hands and/or fingers.

· Specific vision abilities required by this job include close visual acuity and ability to adjust focus to perform an activity such as: preparing and analyzing data and figures; reading reports, various forms charts or records, transcribing; viewing computer monitor(s); extensive reading.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties and/or work various shifts as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Pay: $19.17 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Bellingham, WA 98225 (Required)

Ability to Relocate:

• Bellingham, WA 98225: Relocate before starting work (Preferred)

Work Location: In person