Position Summary:
The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.
Schedule: 2nd shift - 2:30-11pm PRN
This would be in the Processing Department
Why Orlando Health Is Your Best Place to Work
At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one:
Health & Wellness
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Multiple medical, prescription, dental, and vision plans
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Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
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On-site pharmacy and discounted health services
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Wellness incentives—earn up to $500/year
Financial Security
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Competitive 401(k) plan with up to 5% employer match
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Group life, short‑term, and long‑term disability insurance at no cost
Time Away & Family Support
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Nearly five weeks of PTO—including vacation, holidays, and sick leave
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Four-week paid parental leave for eligible team members
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Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
Learning & Career Growth
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“Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
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Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
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Full career development resources: coaching, workshops, events, and leadership training
Extra Perks
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Employee Assistance Program (EAP) offering confidential counseling services
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Access to discounts on attractions, travel, cell phones, insurance, and more
ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER
Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service
excellence.
Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Responsibilities:
Essential Functions
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Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
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Maintains department supplies and customer supply orders.
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Demonstrates knowledge of specimen collection and handling requirements.
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Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
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Maintains positive customer service relationships at all times and proactively responds to customer service issues.
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Processes pathology specimens as appropriate.
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Trains staff as required.
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Ability to work flexible hours to meet the needs of the department.
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Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
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Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
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Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
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Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
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Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
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Responsible for maintaining an active role in the laboratory Quality Improvement Program.
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Maximizes productivity, customer satisfaction and profitability.
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Documents specimen quality issues.
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Adheres to infection control and safety practices and keeps a clean and organized work area.
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Maintains confidentiality of patient record, hospital and departmental matters at all times.
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Performs filing of reports and requisitions.
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Assists with charting and report distribution via telephone, fax, or as appropriate.
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Reads and understands a Physician's laboratory test order.
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Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
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Assists with bone marrow collection and processing.
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May perform phlebotomy as necessary (must have approved competency on file before completing).
Qualifications:
Education/Training
High School Diploma or GED equivalency
Licensure/Certification
None.
Experience
Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.