About Kindbody

Kindbody’s mission is to make fertility and family-building care affordable and accessible for all.

Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership, Kindbody has been named to CNBC Disruptor 50, Fast Company’s Brands that Matter, Forbes Best Startup Employers, Inc.’s Best In Business list of most admired companies, as well as Deloitte Technology Fast 500™, which recognizes the fastest growing and most innovative technology companies in North America.

Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400+ partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody’s physician-led model covers the full-spectrum of reproductive healthcare including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. Kindbody is the only fertility benefits provider that serves patients directly, delivering a seamless, integrated experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million in debt and equity funding from leading investors including Perceptive Advisors, JP Morgan Chase’s Morgan Health, GV, RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures and TQ Ventures.

Responsibilities

• Perform Chemistry Laboratory and Andrology Laboratory Procedures as needed.

• Supervision and performance of assisted reproductive technology procedures in IVF and Andrology Laboratories.
• Supervision of andrology testing and endocrine testing, if qualified, or via delegation to the Clinical Laboratory Technical Lead.
• Monitoring of procedures such as semen sample processing for Cryopreservation, IUI and IVF, oocyte identification conventional IVF, ICSI, embryo culture and grading, laser assisted hatching, trophectoderm biopsy, sperm, oocyte and embryo cryopreservation (vitrification).
• Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting, and maintaining accurate laboratory records
• Training and evaluation of laboratory personnel
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens
• Coordinate personnel schedules for adequate staffing coverage of the laboratories
• Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed
• Coordinate with, and report to the Laboratory Director on the execution and implementation of specific tasks, Standard Operating Procedures, and Policies
• Perform quality control procedures and monitor KPIs
• Participate in the laboratory’s quality management program
• Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance
• Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the director
• Coordinate with reproductive endocrinologists and OB/GYNs to assist their patients with reproductive health issues and clinical research.
• Educate patients on infertility evaluations, medications, treatment protocols and procedures
• Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Ensure all patient information is documented appropriately in our EMR according to our procedures
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
• Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in the day to day operations of the labs
• Is willing to travel to other Kindbody locations to perform patient testing, train or support staff.

• Assist with projects, tasks and team support as needed.

Who You Are

• 6+ years experience in clinical embryology {3-4 of which are micromanipulation}

• TS (ABB) certified preferred; eligible is accepted; must obtain within the year
• 1 year + of managerial experience
• Able to work independently with minimal supervision
• Proficiency in all IVF laboratory methods including micromanipulation techniques and vitrification
• Detail oriented, meticulous record-keeping
• Strong communication skills & a team player
• Willingness to be flexible

• Familiarity with all state and local regulations including tissue bank licensing

• Experienced in EMR and G-Suite