Large Digital Innovation Analyst.Enterprise Marketing

Job Purpose

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Report To Position Name

Large Digital Transformation supervisor role: Responsible for delivering the Large segment digital channels strategy & desired customer journeys, Monitor the performance of digital channels and implement strategies to optimize user engagement, conversion rates, and other key metrics ensuring that digital channels are updated regularly with relevant content. Key Responsibilities: Handling the content foor both portal & app for Large & Gov. oEnsuring implementing a seamless and customer centric experience when introducing new features or by enhancing existing services experience oPerformance management: oTracking and analyzing customer behavior over the above channels to understand and capitalize over areas of interest to the customer oPost analysis of each service after launch (number of users, sessions and revenues generated through these channels)

QUALIFICATIONS_ESSENTIAL

•Bachelor degree •Excellent Computer skills, Advanced MS excel is required, Excellent business analysis skills •Excellent in Arabic & English (Reading, Writing & Oral) •Excellent presentation & analytical skills

QUALIFICATIONS_DESIRABLE

•Bachelor degree in engineering or business •Solid telecom technical skills and awareness with Etisalat technical architecture

EXPERIENCE_ESSENTIAL

•3 years’ experience in Telecom •3 years’ experience in Application Management

EXPERIENCE_DESIRABLE

•Agile essentials •UI/UX basic understanding

CERTIFICATIONS_ESSENTIAL

N/A