Key Roles & Responsibilities:
- Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment, when necessary.
- Instructs patients in the proper collection of samples.
- Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings.
- Recording all experimental data and test results accurately and in the specified format (written and/or electronic) according to established procedure.
- Organizing and storing all chemical substances, fluids, and compressed gases according to safety instructions.
- Ensuring that safety guidelines are always adhered to within the laboratory.
- Maintaining daily logs and equipment record books.
- Cleaning, sterilizing, maintaining, and calibrating laboratory equipment.
- Ordering laboratory supplies, as needed.
- Providing technical support, when necessary.
- Keeping up to date with relevant scientific and technical developments.
- Perform quality control and calibrate equipment if necessary
- Performs miscellaneous job-related duties as assigned.
- Oversees lab inventory and orders supplies when required.
- Taking and recording patient's vital signs and reporting any abnormalities to the Nurse-in¬ Charge.
- Maintain accurate and up-to-date records or patient care/activities.
- Assisting the Nurse-in-charge with medical procedures, including preparation materials needed for the procedure and preparation of patient (ex. Application of numbing cream/spray).
- Setting up and cleaning medical supplies as needed.
- Ensure patient comfort by providing a clean and safe environment.
- Respond to patient requests promptly and compassionately.
- Work collaboratively with the Nursing Staff and other healthcare professionals.
- Attending team meetings and contribute to care planning discussions.
- Attending trainings as needed in order to provide better patient care and possibly perform simple patient treatments, under the supervision of the Nurse or Doctor.
- Uphold high standards of professionalism and ethics.
- Respect patient confidentiality and privacy
Education & Experience:
- High School diploma or equivalent (a degree in Administration, Healthcare, or a related field is a plus).
- Minimum of 2-3 years of experience in a receptionist or administrative role, preferably within the healthcare or medical sector.
Essential skills:
- Customer Service Excellence: Ability to provide a professional, welcoming, and compassionate experience for patients, visitors, and clients.
- Communication Skills: Strong verbal and written communication skills to handle inquiries, direct calls, and provide clear information to patients and staff.
- Organizational & Multitasking Abilities: Efficiently manage multiple tasks, maintain an organized workspace, and prioritize responsibilities in a fast-paced environment.
- Confidentiality & Discretion: Maintain strict confidentiality with sensitive patient and company information, ensuring privacy compliance (e.g., HIPAA).
- Tech Proficiency: Competency in office software (e.g., Microsoft Office) and familiarity with healthcare management systems for scheduling, record-keeping, and communication.
Job Type: Full-time