Last Mile HSEQ Manager

Key Responsibilities:

• Design and update the HSEQ strategy aligned with Last Mile goals.
• Develop inspection protocols and safety policies covering riders, vehicles, facilities, and compounds.
• Plan training, awareness, and safety campaign calendars in collaboration with other departments.
• Identify risk areas and build preventive safety and compliance initiatives.
• Manage and track the HSEQ department budget including training, inspections, and equipment.
• Approve resource allocations and verify cost-effectiveness of safety initiatives.
• Support in the procurement of tools and services required for HSEQ operations
• Lead a team of regional supervisors, inspectors, and CCTV personnel.
• Provide regular coaching, evaluation, and skill development for team members.
• Ensure the HSEQ team is properly scheduled, present, and equipped for daily tasks.
• Foster a culture of accountability and safety-first mindset across the organization.
• Ensure full compliance with internal and regulatory HSEQ standards.
• Lead root cause analysis for incidents, near misses, and operational non-compliance.
• Monitor adherence to safety processes through inspections, audits, and CCTV oversight.
• Create incident escalation workflows and ensure timely resolution and reporting.
• Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads.
• Make critical decisions that support the Division's strategic and tactical direction.
• Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives.
• Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
• Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
• Uphold a high-performance working environment and promote HS’s Values.
• Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
• Participate in the identification and recruitment of key talents for the function.
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
• Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
• Manage and own the budgeting cycle and provide input to the budgeting process.
• Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
• Investigate and propose implementing strategies that result in a positive financial impact for HS.
• Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
• Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.

Qualifications & Experience:

• 5+ years in a safety, compliance, or quality assurance role, with at least 2 years in a leadership position.
• Experience managing distributed safety teams and field inspection programs.
• Strong understanding of occupational safety standards and incident management.
• Working knowledge of fleet and field operations safety.
• Excellent leadership and investigative skills.
• Analytical thinker with attention to detail.
• Strong reporting, communication, and collaboration skills.
• Comfortable using safety software, dashboards, and CCTV tools.
• Bachelor’s degree in Safety Management, Industrial Engineering, or Operations is preferred.
• Certifications such as NEBOSH, IOSH, or equivalent are a plus.