L&D Operations Executive

Junior L&D Operations

Job Brief

Launch your career in Learning & Development with Dale Carnegie as an L&D Operations Associate! This Junior-level role is perfect for a highly organized, client-facing professional with 1–2 years of experience. You will be the crucial link between our trainers, our clients, and the flawless delivery of our training programs. Your day will involve handling direct client communication, executing the logistics of our trainings, and orienting our trainers for success. If you are fluent in English and ready for a hands-on, high-exposure role, this is your opportunity.

Key Responsibilities

• Client Communication: Serve as the primary point of contact for clients, handling all necessary client communication related to training logistics.
• Training Execution: Manage the day-to-day logistics and details required for executing the trainings.
• Trainer Orientation: Responsible for orienting trainers, ensuring they have all necessary information and resources before delivery.

Candidate Profile: What Great Looks Like

You are a detail-obsessed coordinator with a professional, engaging demeanor. Your communication is fluent and clear, and your MS Office skills are strong, allowing you to manage schedules and resources effectively. You are eager to learn and thrive in an operational role where your efforts directly contribute to the success of world-renowned training programs.

Key Competencies

• Client Service: Professional and effective client communication skills.
• Operational Execution: Strong ability to execute and manage training logistics.
• Communication: Fluent English is mandatory.
• Technical Tools: Proficiency in MS Office.

Requirements

• Experience: 1–2 years of experience.
• Education: Bachelor degree.
• Position Level: Junior.
• Company Name: Dale Carnegie.

Job Type: Full-time