Lead Analyst, Collections Analytics

Lead Analyst, Collections Analytics

Location: Wilmington, DE (Hybrid Schedule)

We are seeking a highly skilled professional to join our Analytics team in Wilmington, DE as a Lead Analyst. In this role, you will play a pivotal part in the implementation and optimization of collections, loss mitigation, and credit risk analytics across both our proprietary platforms and third‑party partner channels, including Debt Settlement Agency (DSA) and resolution‑based recovery programs. You will leverage your technical expertise to translate analytical intent into functional solutions, ensuring accurate data, scalable execution, and actionable insights to support business decision‑making.

Responsibilities

• Collaborate with risk analysts, strategy partners, and data scientists to translate analytical intent into efficient and reliable analytical solutions supporting DSA and debt settlement strategy execution
• Work cross‑functionally with Collections Strategy, Operations, Finance, Product, Compliance, and Technology teams to support implementation, monitoring, and optimization of DSA‑related initiatives
• Pull, validate, and maintain recurring datasets and reporting for internal stakeholders and external partners; support ad hoc investigations and follow‑ups related to those reports
• Support ad hoc analyses tied to strategy tests, Monthly Business Reviews, and second‑order performance questions
• Develop, curate, and document analytical views, controls, and validations to increase transparency and standardization across ongoing DSA processes
• Perform data quality checks, reconciliations, and root‑cause analysis to ensure accuracy, consistency, and trust in analytics supporting decision‑making
• Produce descriptive and exploratory analyses to advance the DSA learning agenda and inform future strategy development
• Partner with third‑party vendor partners to support data evaluation, reporting, and integration efforts
• Ensure efficient delivery of analytical work with high quality and timeliness
• Continually assess and enhance the scalability, efficiency, and documentation of analytics, reporting, and monitoring processes

Requirements

• Bachelor’s or Master’s degree in Computer Science, Statistics, Engineering, Economics, or a related quantitative field
• Proven experience in analytics or software development roles within financial services, risk management, or collections environments
• 4+ years’ experience designing and developing data‑driven analytical solutions using Python and related frameworks
• Proficiency in Python, SQL, and object‑oriented programming; experience writing reusable, well‑documented code
• Experience working with large datasets, recurring reporting, and analytical controls
• Experience with working in reporting tools such as Power BI
• Familiarity with version control tools (Git) and collaborative development practices
• Strong analytical, problem‑solving, and communication skills
• Ability to work independently while supporting multiple workstreams in a fast‑paced environment
• Preferred: Experience supporting collections, recovery, or resolution‑based credit strategies, including work with third‑party agencies or debt settlement programs

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days’ vacation per year)

• Paid sick leave as determined by state or local ordinance, prorated based on start date

• Paid holidays (11 days per year, based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.