Lead Assistant Manager-Voice-Claims

Job Description: Insurance supports the Insurance Manager in overseeing the company’s insurance operations, ensuring proper risk management, policy administration, and claims processing. The role involves coordinating with insurance providers, managing compliance with regulatory requirements, and contributing to the development of insurance strategies to minimize risk exposure.

Responsibilities: Assist in managing the day-to-day insurance operations, including policy issuance, renewals, and claims processing.

Liaise with insurance companies, brokers, and other stakeholders to negotiate terms and ensure best coverage at competitive rates.

Review and analyze insurance policies to ensure compliance with company and regulatory requirements.

Support the Insurance Manager in risk assessment and mitigation strategies.

Handle employee insurance queries and provide guidance on coverage details.

Maintain accurate records and documentation related to insurance policies and claims.

Prepare periodic reports on insurance activities, claims status, and risk exposures for management.

Assist in conducting internal audits and compliance checks on insurance processes.

Keep abreast of industry trends, regulations, and market developments to advise management accordingly.

Train and mentor junior team members as needed.

Qualifications: Bachelor Degree in relevant field with 4 - 6 years of relevant experience