Area(s) of responsibility

HR Systems Business Analyst - Recruitment & Onboarding

Do you have a passion for problem-solving, process improvement, and enhancing user experiences with technology? Curious about technology trends and their potential impact on Talent Acquisition and Onboarding? Join us to transform the way we attract and welcome talent, creating exceptional experiences that make a difference from the very first interaction with Swiss Re.

About the Role

As a HR Systems Business Analyst, you will connect HR teams with technology, translating business needs into practical solutions. Working mainly with SAP SuccessFactors, you will collaborate with colleagues across regions to enhance our Recruitment and Onboarding processes. You will help capture requirements, design smart system improvements, and support teams as we introduce new enhancements.

Key Responsibilities

• Partner with HR colleagues on critical initiatives related to Recruitment and Onboarding, providing expert advice and guidance on best practices

• Lead engaging workshops, deliver solution demonstrations, and conduct training sessions on new tools for HR colleagues

• Gather and analyze business requirements, documenting and prioritizing them with key partners while working closely with technical teams to implement and test new features

• Design innovative solutions that address business needs while optimizing user experience and system functionality

• Develop comprehensive materials including training documentation, user guides, and test scenarios to ensure successful system adoption and knowledge transfer

• Manage relationships with external vendors including SAP to ensure optimal service delivery

• Support incident management processes in collaboration with IT counterparts to ensure swift resolution of issues and effective stakeholder communication

About the Team

You will be part of the team responsible for all global HR systems at SwissRe, with a primary focus on SAP SuccessFactors. Our team works collaboratively to design, implement, and maintain HR technology solutions that enhance employee experience from recruitment through the entire employee lifecycle.

About You

You are analytical and organized, with a talent for turning business needs into clear technical requirements. You enjoy understanding how things work, improving them step by step, and explaining complex topics in a simple way. You build strong relationships across HR and technical teams, helping everyone stay aligned and moving forward. You take ownership, communicate clearly, and deliver solutions and documentation that make work easier and more effective for others.

We are looking for candidates who meet these requirements:

• Approximately 4 years of experience as a Business Analyst or Senior Recruiter

• Experience with SAP SuccessFactors Recruitment module - either in a Business Analyst role OR as a Recruiter who has uses SuccessFactors

• Understanding of Recruitment and Onboarding processes

• Experience with requirements gathering and engineering

• Strong communication skills, analytical mindset, and problem-solving abilities

• Excellent attention to detail

• Fluent in English, both written and spoken

These are additional nice to haves:

• Experience with Phenom CRM

• Knowledge of HR technology trends and emerging solutions

• Business Analyst certifications (IIBA ECBA Certification or similar)

• Experience with technical designs, system configuration and testing

• Experience with end-to-end HR project implementation

• Confidence in presenting to and influencing stakeholders

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week