Lead Consultant - Level 2 Storage & Backup Engineer

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Level 2 Storage & Backup Engineer
We are seeking a highly skilled Storage & Backup Engineer with hands-on experience in Pure Storage, Rubrik Backup & Recovery, and Dell Isilon (PowerScale). The ideal candidate will be responsible for designing, implementing, maintaining, and supporting enterprise storage and data protection environments to ensure high availability, performance, and data resilience.
Responsibilities
Storage Operations & Engineering

• Administer and support Pure Storage FlashArray & FlashBlade environments
• Manage and support Dell Isilon / PowerScale scale-out NAS platforms
• Perform storage provisioning, capacity planning, performance tuning, and optimization
• Handle firmware, code upgrades, and lifecycle management
• Troubleshoot complex storage performance and availability issues
• Design and implement storage solutions for new projects and migrations

Backup & Data Protection

• Administer and support Rubrik CDM for backup, restore, and disaster recovery
• Configure SLA domains, backup policies, and retention schedules
• Perform backup monitoring, failure remediation, and reporting
• Execute restore operations (file-level, VM-level, application-level)
• Support ransomware recovery and cyber resilience use cases
• Integrate Rubrik with VMware, databases, NAS, and cloud workloads

Availability, DR & Compliance

• Implement and support replication, snapshots, and DR solutions
• Perform DR testing and recovery validation
• Ensure compliance with backup and data retention policies
• Maintain documentation for DR and recovery procedures

Automation & Monitoring

• Develop basic automation using REST APIs, PowerShell, or Python (preferred)
• Integrate storage and backup with monitoring tools
• Create and maintain operational runbooks and SOPs

Collaboration & Support

• Work closely with virtualization, cloud, database, and application teams
• Provide L2/L3 operational support and participate in on-call rotations
• Work with vendors (Pure, Rubrik, Dell) for escalations and support cases

Qualifications we seek in you!
Mandatory Skills

• Strong hands-on experience with:

o Pure Storage, Rubrik CDM and Dell Isilon.

• Experience in enterprise storage and backup environments
• Strong understanding of:

o SAN/NAS concepts (FC, iSCSI, NFS, SMB)
o Snapshot, replication, and DR concepts
o VMware virtualization (vSphere, VMFS, datastores)

• Experience with storage migrations and refresh projects
• Troubleshooting and root cause analysis skills

Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• Extensive experience in designing, deploying, and managing large-scale enterprise Storage and Backup Infra.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.

Preferred Qualifications/ Skills

• Experience with cloud integrations (AWS, Azure) for backup or tiering
• Scripting/automation (PowerShell, Python, REST APIs)
• Knowledge of cybersecurity/ransomware protection features
• ITIL processes and change management experience
• Certifications:

o Pure Storage Certified Professional
o Rubrik Certified Administrator
o Dell PowerScale/Isilon certifications.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.