Lead Data Analyst

Elevate Your Impact Through Innovation and Learning:

Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. Our team of over 4,500 talented professionals operates in countries such as India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets like Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work® in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and meritocracy-based culture that prioritizes continuous learning and skill development, work-life balance, and equal opportunity for all.

About Professional Services and Asset & Wealth Management:

Evalueserve is a leading global professional services firm specializing in research support. We partner with top companies around the world to provide them with valuable insights, innovative solutions, and strategic guidance that help our clients navigate the complex landscape and maximize their investment outcomes. Our work spans across industries, including finance, healthcare, technology, and more.

As a member of the Professional Services & Asset & Wealth Management team, you will have the opportunity to work on exciting projects that shape the future of businesses. You will become an integral part of a dynamic team that leverages cutting-edge technologies, data-driven insights, and deep industry expertise to drive meaningful impact for our clients. You will collaborate with industry experts, thought leaders, and talented colleagues from diverse backgrounds.

Job Summary:

We are seeking an experienced senior data analytics professional to support our market research engagements (quantitative and qualitative methods) by transforming raw, multi-source data into accurate, decision-ready insights. The role includes hands-on data processing experience (cleaning, coding, merging, weighting), statistical analysis, and reporting to help our clients answer business questions across brand research, customer insights and segmentation, pricing studies, and market trends (index creation).

In addition to delivery, the role provides analytics consulting across the research lifecycle by advising on research design, sample design, questionnaire design, and appropriate statistical methods. The analyst will work closely with the business development and sales teams to support the design of end-to-end primary market research solutions (quant/qual) and participate in proposal development, RFPs, and RFQs.

Key Responsibilities:

• Collaborate with team members and provide support on quant/qual research design, develop market study design, and analysis plans.

• Advise on sample design, representativity, statistical testing strategy, and interpretation of results.

• Create and update written materials describing analytic approaches, methods, and processes.

• Support survey scripting activities, especially on coding and implementation, partnering with scripting teams to ensure the programmed survey aligns with the questionnaire and the end goals of the research.

• Collect, clean, and analyze large datasets from multiple sources, including surveys, ensuring full alignment with the questionnaire and analysis plan.

• Analyze qualitative inputs (open-ended questions, interviews/focus group outputs) by developing code frames/taxonomies, synthesizing themes, and quantifying patterns where appropriate.

• Apply weighting and sampling adjustments, if needed, and prepare tabulations/crosstabs based on project specifications.

• Summarize and profile survey responses through descriptive techniques, such as weighted frequencies, summary statistics, profiling, and trend analysis.

• Conduct advanced statistical techniques to uncover relationships and drivers: correlation and regression, driver analysis, segmentation, factor analysis, and conjoint diagnostics.

• Apply advanced research methodologies, including conjoint/DCE, MaxDiff, pricing (PSM and Gabor-Granger) studies, needs-based segmentation, NPS or CSAT/CES studies.

• Translate findings into clear narratives, charts, dashboards, and recommendations.

• Build automations to streamline delivery, reduce manual effort, and improve quality.

Core Competencies:

• Strong understanding of survey data structures, questionnaire logic, and common market research outputs.

• Ability to select and apply appropriate statistical methods, interpret results, and communicate them to the reporting team or the client.

• Good understanding of various quantitative and qualitative methodologies.

• Accuracy in data handling, coding, and documentation.

Comfortable working in dynamic environments and adapting to evolving technologies and business needs.

• Ability to communicate technical concepts clearly and concisely to non-technical audiences, including clients or internal stakeholders.

• Strong interpersonal skills to work effectively with cross-functional teams, including data analysts, scientists, and business stakeholders

• Proactive in identifying issues and implementing effective solutions

Required Qualifications:

• Bachelor’s Degree in Statistics, Mathematics, Computer Science, Economics, Sociology, or Marketing.

• Minimum of 5+ years of hands-on experience in primary market research and advanced survey analytics.

• Proficiency in SPSS, Python, SQL, Excel (Power Query, DAX, and Cube Formulas).

Preferred Qualifications:

• Experience with survey scripting platforms (Qualtrics, Forsta, Confirmit) and coding languages (HTML/CSS/JS).

• Experience or knowledge of data visualization techniques and data visualizations tools (PowerBI, Tableau).

Disclaimer:

• The above job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.

Please Note:

• We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure all information is factual and submitted on time. For any assistance, your TA SPOC is available to support you.