Lead Developer (SQL,Python)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Description Summary

Positions in this job profile are responsible for providing strategic consulting to customers to help them operate more efficiently or effectively using products sold by the organization.
Activities include:

• Identifying and measuring customers strategic problems;
• Recommending, designing and implementing intuitive and competitive business solutions;
• Identifying business opportunities and potential growth areas for customers;
• Developing roadmaps and action plans for organizations to achieve their long-term strategic objectives;
• Assisting clients in adopting best practices.

Expectations for this job profile are typically as follows:

• Exhibit a wide range of professional knowledge and experience, used to achieve operational targets within their specific function.

• Determine methods and procedures to solve complex problems, drawing from prior experience.

• Influence colleagues within and outside their business function regarding policies and practices of the larger organization.

• Provide guidance to junior colleagues and manages major and complex projects, delegating work to ensure goals are met.

Key Requirements & Skills

1. Data Architecture & Design

2. Data Engineering & Development

3. Performance Optimization & Monitoring

4. Collaboration & Stakeholder Engagement

Required Qualifications

Desirable (Nice-to-Have) Skills

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit .

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.