Lead I - Enterprise Solutions (Workday Integration)

5 - 7 Years
1 Opening
Hyderabad

About the Role

The Workday HRIS Analyst is a key role in our Workday AMS/Post-Production support team responsible for the administration, maintenance, and support of our customer’s Workday production systems. They will augment customer teams to enable a stable production environment while bringing their prior HRIS experience to support enhancements and maximize the value customers get from Workday,

The Opportunity and Responsibilities:

• Partner with customer teams live on Workday to support end users via resolving issues, ensuring data integrity, addressing integration issues, and achieving greater process efficiencies.

• Manage/support Workday system modules and integrations, support semi-annual upgrade processes, and deploy new functionality as approved

• Facilitate problem solving between third party vendors, customer resources, and subject matter experts/process owners.

• Support Workday functionality and integration utilizing required data software tools including Cloud Connect, Workday Studio, XML, or Web Service Calls.

• Create test scripts, document test scenarios, and perform testing activities of HR systems during semi-annual release upgrades or launch of new features.

• Work effectively to support client satisfaction and success, while growing USTs footprint and reputation

• Work with internal UST product teams to leverage internal capabilities and accelerators for our customers

What you need:

• 6 to 8 years of Workday experience in a customer facing or AMS/post-production support capacity.

• Experience gathering business requirements and translating to Workday functionality, including associated testing routines to validate solutions before moving them to production

• Configuration skills to implement new Workday functionality, improve existing functionality, and create custom reports or simple integrations.

• Have led or assisted in managing annual HR processes, such as annual compensation planning and open enrollment.

• Ability to manage multiple tasks while not losing focus on quality.

• Strong communication, presentation, and Analytical mindset with attention to detail and quality.

• A strong focus on customer satisfaction while effectively managing client expectations.

Bonus points if:

• You have or were Workday certified (pro certifications count!) in one or more HCM modules

• Phase 1 or Phase X Workday deployment experience

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