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Lead II - Senior ServiceNow Developer – ITAM
ID: 58187
7 - 9 Years
1 Opening
Hyderabad
Role description
Job Title: Senior ServiceNow Developer – ITAM (HAM & SAM)
Experience: 7+ Years
Employment Type: Full-TimeJob Summary:We are seeking a highly experienced Senior ServiceNow Developer with strong expertise in IT Asset Management (ITAM), specifically Hardware Asset Management (HAM) and Software Asset Management (SAM). The ideal candidate will have hands-on experience in implementing asset lifecycle processes, license management, and integrating ServiceNow with enterprise systems, along with solid exposure to ITSM and scripting.Key Responsibilities:
- Design and implement ServiceNow solutions focused on ITAM (HAM & SAM modules)
- Manage end-to-end asset lifecycle (procurement, deployment, maintenance, retirement)
- Implement and configure Software Asset Management including license tracking, compliance, and optimization
- Configure Hardware Asset Management including inventory, stockrooms, and asset normalization
- Integrate ITAM with CMDB and ITSM modules (Incident, Change, Request)
- Develop scripts using JavaScript, Glide APIs, Business Rules, Script Includes, and Client Scripts
- Build and manage integrations using REST/SOAP APIs, IntegrationHub, and MID Server
- Configure workflows and automation using Flow Designer
- Implement discovery and normalization for accurate asset data
- Ensure software compliance and audit readiness
- Collaborate with procurement, finance, and IT teams for asset governance
- Perform data imports, reconciliation, and data quality management
- Troubleshoot issues and optimize platform performance
- 7+ years of hands-on experience in ServiceNow development
- Strong expertise in:
- ITAM (Hardware Asset Management – HAM)
- Software Asset Management (SAM Pro preferred)
- Good experience in ITSM modules
- Proficiency in JavaScript and ServiceNow scripting (Glide APIs)
- Experience in software licensing models (per user, per device, subscription, SaaS)
- Hands-on experience with integrations (REST, SOAP, IntegrationHub, MID Server)
- Knowledge of CMDB and asset data models
- Experience with Flow Designer and workflow automation
- Strong analytical and problem-solving skills
- ServiceNow certifications (CSA, CAD, CIS-HAM, CIS-SAM)
- Experience with SAM Pro features (reconciliation, normalization, SaaS license management)
- Knowledge of ITIL framework
- Experience in vendor management and contract management
- Exposure to cloud asset management (AWS, Azure, SaaS tools)
Skills
servicenow,hardware asset management,itsm,servicenow integrationhub,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
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