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Lead II - Workforce Management (UKG Pro WFM Senior Consultant)

    6 - 9 Years
    1 Opening
    Hyderabad


Role description

Location – Hyderabad (client office, 5 days’ Work from Office)

Experience - 6-8 Years

Job Description – UKG Pro WFM Senior Consultant

Role Summary

As a UKG Pro WFM Senior Consultant, you will be responsible for analyzing business requirements and ensuring that the UKG Pro Workforce Management (WFM) solution aligns with customer objectives. This role demands strong product expertise, industry best‑practice knowledge, and the ability to manage issue resolution efficiently to support system stabilization.
You will collaborate with multiple teams across UKG Pro WFM and other ERP platforms—especially Oracle Cloud—as part of Providence’s multi‑platform ecosystem.
UKG Pro certifications are preferred.

Key Responsibilities

  • Serve as a Subject Matter Expert (SME) for UKG Pro WFM.
  • Lead and contribute to at least two end‑to‑end implementations and provide project support.
  • Provide ongoing support for UKG WFM Workforce Central, including:
    • Timesheet data
    • Pay calculations
    • Person and functionality access
    • Wage adjustments
    • Issue resolution and maintenance activities

Scope of Work

UKG WFM Timekeeping & Attendance

  • Pay policy building blocks
  • ESS
  • Access and security
  • Navigators
  • Hyperfinds
  • Genies
  • Event Manager
  • Transaction Assistant
  • Working knowledge of additional modules

UKG WFM Accruals

  • Accrual profiles
  • Policies
  • Grants and limits

UKG WFM Scheduling & Advanced Scheduling

  • Schedule planners
  • Labor and volume forecasting

UKG WFM Analytics

  • Hands‑on experience in building and managing data reports

Additional Preferences

  • Certified UKG Pro professionals are strongly preferred
  • Experience integrating UKG with Oracle Cloud is an added advantage

Qualifications

  • Bachelor’s degree in Information Technology or equivalent
  • 6+ years of experience with UKG Workforce Central / UKG Pro WFM, including hands‑on implementation and support
  • Strong communication, collaboration, and project management abilities

Skills

  • Kronos
  • UKG Workforce Central
  • UKG Pro WFM
  • Timekeeping


About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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