Lead Motion Graphic Designer - Hybrid

About Us

Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.

At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised funding from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.

Opportunity

• Lead projects from concept to final delivery, ensuring cohesive storytelling and creative excellence throughout.
• Develop high-quality visuals through 2D/3D animation, compositing, typography animation, and sound design integration.
• Expertly utilize Adobe After Effects, Photoshop, Illustrator, Animate CC, and Premiere Pro, along with industry-standard motion graphics plugins and other tools like Spline 3D, Cavalry, etc
• Bring concepts and narratives to life using a range of animation techniques, grounded in strong animation principles.
• Follow brand guidelines to ensure consistency and project a coherent brand identity across all deliverables.
• Incorporate AI-powered tools - including text-to-video, AI-assisted animation, generative design, and VFX enhancement into creative workflows.
• Collaborate on live-action productions, with a strong understanding of shot composition, framing, and seamless integration of animation with footage.E xplore and apply diverse motion styles, ranging from minimalistic to cinematic, tailored to project objectives.
  
  

What are we looking for?

• 7–10 years of professional experience in motion graphics and video editing.
• Proven expertise in Adobe After Effects, with a strong portfolio of motion graphics projects.
• Proficiency in Photoshop, Illustrator, Animate CC, and Premiere Pro (or equivalent editing tools).
• Strong foundation in character animation and a deep understanding of animation principles.
• Experience with special effects, compositing, and production pipelines.
• Familiarity with AI-driven creative tools and the ability to integrate AI-generated assets effectively.
• Hands-on experience in live shoots and a clear understanding of production dynamics.
• A portfolio that demonstrates artistic range, storytelling ability, and technical versatility.
  
  

Good To Have Skills

• Experience in interface and interaction design.
• Advanced expertise in AI-driven design or VFX workflows.
• Ability to mentor, guide, and inspire junior designers.