Lead - Nerve Center - Noatum logistics ME

Who we are looking for:

We are seeking a visionary professional to lead strategic growth, cultivate high-value partnerships, and guide the future of our Logistics division in the capacity Lead - Nerve Center . The ideal candidate will demonstrate dynamic leadership, a keen ability to identify new opportunities, influence key stakeholders, and consistently achieve measurable outcomes. This role presents an opportunity to contribute meaningfully to the advancement of our organization.

About The Noatum Logistics :

Noatum Logistics, part of AD Ports Group, is a leading company in Supply Chain Management with global coverage positioned in the Top 50 freight forwarders worldwide. Noatum Logistics acts as a global client-centered logistics operator providing integrated value-added solutions for the supply chain of all its clients and is a specialist in international transport, project cargo, logistics and customs. With an innovative character, we offer specific, integrated, complex and added-value responses to our client's supply chain, prioritizing a long-term relationship of trust and confidence to guarantee success. We are present in 33 countries through our team of over 1,680 professionals with great experience in our sector, always putting our motto “Excellence in Logistics Services” into practice by providing high-quality services to our customers.

Job Purpose:

The Nerve Center Lead is responsible for establishing, leading and institutionalizing a regional control tower capability that enables rapid, coordinated and data driven response to operational disruptions, strategic risks and cross cluster challenges across ports, logistics, and maritime operations. This role acts as the central orchestration point during crises and high impact events ensuring alignment across business units driving structured decision making and maintaining execution discipline. It combines real time operational command with forward looking risk preparedness supporting the organization’s transformation into a top tier global logistics player.

Key Responsibilities:

Crisis & Incident Command Leadership:

• Lead the regional nerve center during disruptions example: port congestion, geopolitical events, supply chain breakdowns, capacity shortages etc..
• Coordinate end to end response across clusters i.e.Ports, Logistics, Maritime ensuring unified action plans.
• Establish structured incident management protocols (escalation tiers, response playbooks).
• Act as the single point of truth for crisis status, decisions and execution tracking.

Cross-Cluster Coordination & Orchestration:

• Drive alignment between business verticals and functional teams such as operations, commercial, procurement, legal, risk & IT.
• Break down silos and ensure seamless information flow across countries and clusters.
• Facilitate rapid decision making by synthesizing inputs into actionable options for leadership.
• Ensure dependencies across supply chain nodes are identified and managed proactively.

Decision Support & Scenario Planning:

• Develop and present structured response options with clear trade offs like cost, service, risk etc..
• Leverage analytics and operational intelligence to support real time decision making.
• Lead scenario planning exercises such as disruption simulations, stress testing supply chains etc..
• Partner with strategy and operations teams to translate insights into executable plans.

Action Tracking & Execution Discipline:

• Implement robust tracking mechanisms for all crisis related actions and decisions.
• Ensure timely follow ups and accountability across stakeholders.
• Monitor execution progress and flag deviations/escalations proactively.
• Drive closure discipline and post incident reviews.

Escalation & Stakeholder Management:

• Define and manage escalation frameworks across country and regional leadership.
• Interface with Group Crisis Management Team for alignment on global priorities.
• Provide regular executive updates via dashboards, briefings, situation reports.
• Act as a trusted advisor to the Regional MD and the Group Crisis Management team during high pressure situations.

Nerve Center Capability Building:

• Design and institutionalize the regional nerve center operating model.
• Develop standard operating procedures, playbooks and governance frameworks.
• Build digital dashboards and visibility tools for control tower capabilities.
• Train regional teams on crisis response protocols and best practices.

Continuous Improvement & Transformation Support:

• Capture lessons learned from incidents and embed into operational processes.
• Identify systemic risks and recommend structural improvements.
• Support transformation initiatives such as digitalization, network optimization, M&A integration.
• Benchmark against leading logistics players and adopt best practices.