Lead Netsuite Analyst

Role description

About Cimpress:

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create,we empower over 17 million global customers to make an impression. Last year, Cimpress generated $3.5B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

BuildASign is a leading online provider of canvas wall décor, signage and other large format products. Since the company's inception in 2005, BuildASign has set out to empower every individual and business to connect with those that matter most to them. Their focus is making it easy and affordable for people to share their message or tell their story with custom and personalized products. Over the past 12 years, the Austin, Texas-based company has grown to over 400 employees.

Roles & Responsibilities:

The Lead Netsuite Analyst will manage all requests related to our different accounting software: NetSuite, BuildASign’s home-grown legacy system, Salesforce, QlikSense, Avalara, NOP Commerce and more - assisting in SKU management, month-end close tasks, data clean-up, and offer support to the BAS team. The Netsuite Analyst will work closely with the Controller, external NetSuite Consultant, and BAS’s current Netsuite Analyst on the team.

This person is excited to learn about our business and how we operate and can apply that knowledge to leverage systems to deliver efficient solutions.

Responsibilities Include:

• Item SKUs management including creation, mapping, testing, troubleshooting, and additional maintenance

• Serve as the go-to person for NetSuite and provide technical and functional system support to different departments

• Maintain NetSuite to meet BuildASign’s needs and work with outside Consultant on improvement opportunities

• Conduct thorough testing on any new product, process, or functional initiatives as required by the business, perform systematic validation, and deploy

• Create/update reports and saved searches, and assist in data analysis

• Ensure consistent and accurate data flow of information to and from Netsuite

• Understanding of the end-to-end integration to NetSuite, as well as all of the BAS business applications, and be able to effectively troubleshoot

• Lead requirement-gathering sessions from users to determine effective solutions (reports, automated processes, etc.) and translate the business needs into systems requirements

• Identify, create, and perform data clean-up procedures

• Day-to-day administrator responsibilities involving providing new user access, troubleshooting access issues and user permissions, roles, and creating audit reports

• Assist Controller with projects and audit requests as needed

To be successful in this role one must demonstrate:

• Strong knowledge of the different functionalities, capabilities, and limitations of NetSuite

• Solid understanding of systems, tables, and databases

• Team player attitude and ability to work collaboratively with other departments

• Excellent time management, critical thinking, and organizational skills

• Ability to self-manage projects and meet deadlines

• Comfortable with understanding and solving challenging technical problems, while still being humble enough to admit when there is a knowledge gap

• Very strong attention to detail and process-improvement minded

• Excellent oral and written communication skills

• Willingness to roll sleeves up and get down in the weeds

• Self-motivated, adaptable, and reliable

• Ability to work both independently and as a team

Qualifications:

• 7+ years hands-on experience with NetSuite (administering, implementing, consulting, or developing)

• Working knowledge of general NetSuite functionality, CSV imports, saved searches, SuiteBuilder and web services

• Bachelor’s degree in IT Management, Management Systems, Computer Science or Accounting

• Proficient Excel skills are required

• SuiteScript, Javascript, SQL, and other programming experience is a plus

• Accounting experience and GAAP knowledge is a plus

Remote First-Culture:

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

Skills

Netsuite, SQL, Excel

About Cimpress
Founded in 1995, Cimpress empowers millions of customers around the world to make an impression through personalized, high-quality printed and custom products. A global leader in mass customization, Cimpress builds technology and supply chain capabilities that enable customized print, signage, packaging, and apparel products at scale through its family of customer-focused businesses. Cimpress India is a strategic talent hub that enables Cimpress businesses to build and scale teams in India. The organization operates a centralized talent container model that removes operational complexity and provides end-to-end support across hiring, HR, finance, compliance, and administration. With 2,500+ team members across Ahmedabad, Bengaluru, and Mumbai, Cimpress India delivers technology, graphics services, shared capabilities, analytics, and business operations that advance Cimpress’ long-term strategy. Join us on a journey to help millions of businesses build brands, stand out, and grow.