Lead, Pre-Cruise Revenue

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

Royal Caribbean Group’s Royal Caribbean International Brand has an exciting career opportunity for a full-time Lead Pre-Cruise Revenue on the Hotel Operations Team reporting to the Manager Pre-Cruise Revenue

This position will work onsite in Miami Florida

This position is not eligible for work authorization sponsorship

Position Summary:

The Lead Pre-Cruise Revenue will provide pricing and inventory decisions for the Pre-Cruise Planner (PCP) for all products offered on the platform (Beverage Shore Excursion Internet Dining Spa Photo etc) for the Royal Caribbean International brand You would play a pivotal part in current and future system enhancements to ensure that the brand is maximizing revenue opportunities You would be responsible for commercial ownership and execution excellence across all pre‑cruise onboard revenue areas This role drives strategic planning pricing and promotion accuracy team development and the integration of AI‑enabled tools to scale decision‑making forecasting and execution

Essential Duties and Responsibilities:

Strategic and Commercial Leadership

Drive the development of annual business objectives for all onboard revenue areas translating targets into clear strategic plans priorities

• and execution roadmaps
Own end‑to‑end commercial health of the pre‑cruise planner ensuring pricing promotions inventory
• and product setups perform as intended
Develop and maintain pre‑cruise KPI forecasts proactively identifying risks and opportunities to revenue conversion
• and guest satisfaction

Pricing Promotions and Execution Excellence

Ensure all pre‑cruise planner inventory and product codes are accurate complete and up to date across Beverage Shore Excursions Internet Spa Photo

• and Onboard Activities
Oversee all pricing changes (promotional and everyday pricing) ensuring accuracy compliance
• and alignment with commercial strategy
Finalize and ensure successful execution of promotions new product launches
• and updates to existing products
• Perform quality assurance on frequent pricing and promotion changes to protect revenue integrity and guest experience

Analytics AI and Automation

Provide actionable reporting and analytics with clear recommendations to increase revenue improve guest satisfaction

• and reduce operational costs
Lead the integration of AI‑enabled tools and automation into forecasting promo setup reporting and quality checks to improve speed accuracy
• and scalability
Partner with Data Science AI
• and Digital teams to continuously evolve analytical capabilities and self‑service tools for the broader team

Team Development and Leadership

Lead coach and develop analysts and managers

• fostering a high‑performing team that balances strong execution with strategic thinking
Set clear expectations prioritize work
• and ensure consistent delivery across competing initiatives
Build team capability in analytics commercial decision‑making cross‑functional communication
• and emerging AI tools

Cross‑Functional Collaboration

• Collaborate closely with Legal to develop and maintain appropriate terms and conditions for new offers and changes to existing products in the pre‑cruise planner
Communicate current offers and priorities to international markets
• ensuring alignment to targets and timely execution
Partner with Marketing Digital Operations and Shipboard teams to ensure offers are positioned executed
• and supported effectively

Ad Hoc and Continuous Improvement

• Lead ad hoc analysis and problem‑solving as business needs arise
Continuously identify process gaps and opportunities to simplify standardize
• and automate workflows

Qualifications Knowledge and Skills:

Bachelor’s degree required; four to eight years related financial and business analysis experience and/or training; or equivalent combination of education and experience

Possess strong written and verbal communication skills and be able to work effectively with all levels of operational personnel
Exceptionally strong computer and analytical skills to include experience using Word PowerPoint
• and advanced level Excel
Knowledge of Hyperion SQL
• Essbase and business intelligence tools preferred

• Strong attention to detail

• Willingness to accept immediate product and project responsibility

• Ability to successfully operate in a team environment

• Excellent interpersonal skills and demonstrated professionalism

Ability to manage multiple projects and responsibilities at once

Physical Requirements:

While performing job functions a person in this position is regularly required to sit stand write review and type reports compile data operate a computer communicate listen and assess information

A person in this position may move about the office complex may travel to other office locations and may lift push pull or move 10-15 pounds
A person in this position is occasionally required to walk to the dock ascend and descend the vessel
A person in this position may periodically travel domestically or internationally
Visual requirements include distant close and color vision
• and ability to adjust focus

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment