Lead Program Mgr Financial Services

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role and the team:

At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better. That’s where the Planning, Program and Operational Excellence team comes in. We are dedicated to optimizing every stage of the product development lifecycle—streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences. If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us!

As a Lead Program Manager (PMO) at eBay, you’ll play a key role in driving execution across several Financial Services. You’ll collaborate with product, engineering, design, and business collaborators to deliver complex projects that move the company forward. You’ll bring strong execution discipline and growing technical fluency to help teams stay aligned, make smart tradeoffs, and deliver impactful results. This role is ideal for someone who has independently led complex programs and is ready to expand their strategic influence and operational rigor.

As a Lead Program Manager in this space, your work directly impacts how items move around the world—quickly, reliably, and affordably.
You’ll collaborate closely with engineers, product managers, and cross-functional partners to plan and deliver shipping infrastructure, APIs, and features that support launch of product roadmap. From improving delivery speed to optimizing costs, you’ll help scale complex logistics systems and ensure a smooth experience for users globally.

This role goes beyond execution excellence; you’ll be at the center of being a strategic thought partner driving alignment, identifying risks early, and delivering real impact in one of the most customer-facing parts of our platform."

What you will accomplish:

• Independently drive execution of large, cross-functional projects, managing end-to-end delivery with minimal oversight.
• Build multi-quarter plans in collaboration with product and engineering leads, guiding estimation and tradeoffs.
• Enable execution readiness by ensuring clarity around goals, timelines, and handoffs; proactively flag risks or misalignments before they escalate.
• Track and manage project milestones, risks, and dependencies using clear, reliable tooling.
• Introduce scalable execution practices, such as risk logs, intake processes, or RASCI documentation that improve delivery hygiene and reduce team friction.
• Proactively resolve delivery risks and operational issues to keep initiatives on track.
• Lead prioritization discussions with cross-functional partners, supporting data-driven and customer-centered decisions.
• Communicate clearly and confidently across engineering, product, and executive audiences.
• Ensure alignment across teams and surface key decisions, blockers, and progress updates.
• Identify and implement tools, workflows, or process improvements that increase delivery speed and transparency.

What you will bring:

• 15+ years of TPM experience, including ownership of complex, multi-team initiatives.
• Strong understanding of software delivery, technical dependencies, and risk management.
• Domain experience in Financial Services and Monetization is very desirable.
• Working knowledge of technical architecture and PDLCs; able to follow and contribute to engineering conversations.
• Experience driving execution across distributed teams and multiple stakeholders. Trusted cross-functional partner who can influence without authority by keeping teams aligned, informed, and unblocked.
• Strong communicator and facilitator; comfortable navigating ambiguity and influencing decisions.
• Familiarity with technical architecture, system design, and tradeoff conversations.
• Proficiency with program tracking and planning tools like JIRA, Airtable, or Confluence.

Additional Details

The base pay range for this position is expected in the range below:

$126,800 - $204,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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