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Lead Quality Control Technician
Reily Foods Company has a passion for flavor and has been providing iconic foods and beverages that create meals and memories for over 120 years! Our products consist of New England Coffee, French Market Coffee, Luzianne Iced Tea, Blue Plate Mayonnaise, Swans Down Cake Flour, Tiger Sauce, and Carroll Shelby Chili (to name a few) and can be found in foodservice and retail locations around the country.
The Lead Quality Assurance Technician serves as the primary support to the QA Supervisor and acts as a working leader within the Quality Department. This role is responsible for providing day-to-day direction to QA Technicians, ensuring quality systems are executed consistently, supporting food safety and quality initiatives, and maintaining a strong quality presence on the production floor. The Lead QA Technician drives accountability, supports continuous improvement projects, reviews and closes daily quality activities, and serves as a resource for production and quality teams.
- Serves as the lead technician on shift and provides guidance, training, and support to QA Technicians.
- Supports the QA Supervisor in daily execution of quality and food safety programs.
- Maintains a visible presence on the production floor to ensure quality standards, product specifications, and food safety requirements are consistently met.
- Coaches and guides Quality Technicians on proper procedures, standards, and expectations; reinforces accountability across the team
- Communicates quality issues, trends, and escalations to the QA Supervisor in a timely and organized manner
- Makes and executes data driven decisions at the floor level.
- Performs quality testing and verification activities across all production areas including coffee, tea, flour, mayonnaise, sauces, retains, and bulk operations.
- Conducts in-process inspections, finished product evaluations, sensory analysis, and specification verification.
- Supports traceability exercises, mock recalls, internal audits, and customer or third-party audit preparation activities.
- Assists in monitoring quality trends, identifying recurring issues, and escalating concerns to the QA Supervisor and QA Manager.
- Supports continuous improvement projects related to food safety, quality systems, documentation control, and operational excellence.
- Ensures all required quality documentation is accurate, complete, and maintained in accordance with company requirements.
- Assists with calibration, verification, and troubleshooting of quality testing equipment.
- Provides real-time support to Production and Maintenance teams during process deviations and quality-related issues.
- Participates in department huddles, and shift communications.
- Supports training and onboarding of new QA Technicians and cross-functional employees on quality-related programs.
- Ensures compliance with GMPs, HACCP requirements, allergen controls, sanitation programs, food defense programs, and regulatory requirements.
- Serves as a backup to the QA Supervisor during absences and assists with departmental leadership responsibilities as needed.
- Demonstrates ownership of assigned projects and follows through to completion while meeting established deadlines.
- Follows all safety procedures and participates in safety training; reports injuries, incidents, and unsafe conditions immediately.
- Supports food safety, quality, legality, and continuous improvement initiatives.
- Other duties as assigned.
Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability required to perform this job successfully.
- Continuous improvement mindset with the ability to proactively lead change within the department and process
- Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions
- Strong organizational skills with the ability to take on new projects within a fast-paced, time-sensitive environment while managing priorities
- Certified Internal Auditor or willingness and ability to become certified.
- Resourceful and effective decision maker with good problem solving and analytical skills
- Solid communication skills, both written and verbal, with the ability to work effectively with leadership and peers
- Proficient in MS Office; must be able to create detailed reports
- Knowledge of manufacturing software such as Redzone highly desired
- Willingness to work alternate hours and days as required to support the quality and production teams.
We offer a comprehensive and thoughtfully designed benefits package that supports the well-being, financial security, and work-life balance of our employees.
- 10 Paid Company Holidays
- Generous Paid Vacation & Sick Time
- Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
- Health Savings Account (HSA) with company contributions
- Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
- 401(k) Retirement Plan with company match and discretionary profit sharing
- Employee Assistance Program (EAP) and financial wellness resources
- Company‑Paid Disability
- Company‑Paid Life Insurance equal to 3× annual compensation
- And more benefits designed to support your health, wealth, and well‑being
Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.
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