Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
We're looking for a strategic and analytical
lead
to
join
the Revenue Strategy & Planning vertical within the Revenue Strategy & Operations org. This role acts as Wati's in-house consulting partner to GTM teams - driving strategic planning, forecasting, business performance reviews, and cross-functional alignment across Marketing, Sales, Customer Success, Partnerships, and Product. You will develop the frameworks, processes, and insights crucial for Wati's hyper-growth by fostering operational excellence and data-driven decisions.
Key Responsibilities
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Strategic & Annual Planning
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Lead development of the annual and quarterly operating plans (AOP & bridge plans) across GTM teams
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Align cross-functional targets, resource capacity, and performance expectations
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Drive end-to-end planning cycles from data gathering and modeling to executive alignment and review
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Forecasting & Business Reviews
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Build, manage, and evolve forecasting models to improve revenue predictability
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Partner with Finance and Sales to maintain accurate short- and long-range forecasts
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Standardize business review cadences (QBRs, MBRs) with clear KPIs and insights
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GTM Strategy & Alignment
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Translate company objectives into actionable GTM strategies across functions
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Facilitate regional strategy alignment and prioritization with Marketing, CS, Partnerships, and Product
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Enable data-driven decision making and proactive course correction through performance tracking and analytics
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Cross-Functional Enablement & Optimization
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Partner with Strategic Initiatives, RevTech, and Insights teams to execute cross-functional programs
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Support strategic projects such as territory allocation, capacity planning, and rules of engagement
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Build collaboration frameworks that enhance alignment across global and regional GTM teams
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Operational Excellence
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Drive continuous improvement in planning, forecasting, and business review processes
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Institutionalize documentation, cadences, and templates that enable consistent, scalable operations
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Contribute to the design of org-wide operational dashboards and governance models
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Collaboration & Influence
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Mentor and coach other associates, helping to build long-term functional expertise
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Contribute to a culture of analytical rigor, collaboration, and accountability
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Collaborate with other vertical leads to ensure seamless knowledge sharing and cross-functional impact
Requirements
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3-6 years of experience in Revenue Strategy, RevOps, Strategy Consulting, or Founder's Office roles
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Proven ability to build and operationalize GTM and planning frameworks in high-growth SaaS environments
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Strong business acumen with a structured, data-driven approach to problem solving
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Excellent communication and stakeholder management skills across global teams
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Proficiency in analytics and planning tools (e.g. Excel, PowerBI, or similar)
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Experience in defining and running operating cadences like AOPs, QBRs, and forecasting rhythms
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Based in India - preferably Chennai or Bangalore