Lead Scrum Master

• Guide and mentor teams, set standardized Agile practices, and resolve escalations across the organization.

• Drive Agile maturity by assessing team progress, identifying improvement areas, and implementing enhancements in ceremonies, metrics, and working agreements.

• Facilitate essential Scrum events—Sprint Planning, Daily Scrum, Reviews, and Retrospectives—especially for complex or multi-team work to ensure effective outcomes and time management.

• Remove impediments and manage cross-team dependencies, proactively unblocking teams and coordinating risks across products and platforms.

• Enable predictable delivery by partnering with Product Owners and engineering leaders to prioritize tasks, increase throughput, and stabilize commitments.

• Track and interpret delivery metrics (velocity, cycle time, throughput, defects), communicate insights, and provide transparent progress and risk updates to stakeholders.

• Promote operational excellence and quality by reinforcing readiness and release standards, aligning test strategies, and maintaining incident/defect feedback loops.

• Collaborate with key stakeholders, including Product, Network, Business, DevOps, and Testing teams, to clarify requirements and align priorities for organizational success.

What You’ll Bring:

• Bachelor’s degree in Computer Science and a strong foundation in software development and solution architecture, with over 5 years of progressive experience.

• Skilled in using AI productivity tools such as Microsoft Copilot and other GenAI assistants to enhance documentation, requirements analysis, and stakeholder communications.

• Extensive knowledge of telecom industry standards, business processes, and technology solutions.

• Proven expertise in gathering, documenting, and analyzing complex business and technical requirements.

• Demonstrated leadership in Agile environments, including product backlog management, sprint/release planning, and mentoring teams.

• Excellent communication skills, able to clearly convey technical concepts to both business and IT audiences.

• Experience in conducting technical reviews and maintaining documentation repositories, with preferred background in end-to-end business process optimization and IT portfolio management.