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Lead Security Officer (Horseshoe Bossier)
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
HOW YOU WILL CREATE THE EXTRAORDINARY
- Responsible for the safety and well-being of guests and fellow employees.
- Investigates various incidents that concern the welfare of the hotel/casino.
- Reviews and approves all documents as needed.
- Assists the Shift Supervisor in the supervision and direction of customer safety officers in performing their duties and procedures of the company.
- Assists the supervisor in preparation of schedules and daily paperwork.
- Develops a strong working relationship with the police department.
- Provides supervision and leadership in the supervisor’s absence.
- Performs all duties of a security officer when necessary.
- Conducts good public relations with all guests and company employees.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
WHAT YOU WILL NEED
- Must have valid LA Driver’s License with no DUI’s or Suspensions within the last three (3) years.
- Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification
- Must possess skills in investigation, as well as knowledge of gaming regulations and company internal controls.
- Previous Security experience is preferred.
- Excellent written and oral communication skills are required.
- Must have excellent supervisory and interpersonal skills.
- Must possess excellent customer and employee relations skills.
- Must be able to obtain First Aid and CPR certifications.
- Must be able to get along with co-workers and work as a team.
- Must read, write, speak and understand English.
ADDITIONAL REQUIREMENTS
- Must be able to physically restrain adults more than 200 pounds.
- Must be able to respond calmly in crisis and stressful situations.
- Must be able to work independently.
- Must be able to stoop, bend, jump, twist, crouch, grip, and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
- Must be able to lift and carry up to 60 pounds.
- Must be able to push or pull up to 150 pounds.
- Must be able to make rational decisions when handling guest and employee issues.
- Must be able to see and remember the specific details of incidents and persons.
- Must be able to give court testimony when necessary and write detailed reports.
- Responds to visual and aural cues.
- Must present a well-groomed appearance.
- Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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