Lead Service Agent

Job Overview
We are seeking a dynamic and motivated Lead Service Agent to join our team and elevate the customer experience through exceptional service and leadership. In this pivotal role, you will oversee daily operations at our service center, coordinate team activities, and ensure quality control of our product. This is an exciting opportunity for a proactive professional passionate about delivering top-tier service in a fast-paced environment.

Duties

• Lead and motivate a team of service agents to achieve high standards of operational efficiency
• Locate and report damage for our fleet of vehicles
• Coordinate with our counter staff to ensure all fleet availability needs are met
• Uphold our high level of cleaning standards
• Coordinate and facilitate in the movement of fleet to and from the service area

Qualifications

• Excellent communication skills with the ability to clearly articulate ideas and foster team collaboration
• Demonstrated ability to lead teams effectively in a fast-paced environment while maintaining attention to detail
• Experience in car cleaning and detailing is desired, but not mandatory.

Join us as a Lead Service Agent where your leadership will inspire excellence! We’re committed to supporting your growth as you help shape the future of our Customer experience.

Pay: From $18.50 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Experience:

• Supervising: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Mobile, AL 36608 (Required)

Work Location: In person