Lead Solutions Manager - SAP Manufacturing

• Define and articulate the vision, strategy, and roadmap for the application portfolio within the assigned domain.
• Serve as the domain solutions expert, bridging business needs with technology capabilities.
• Gather and document business requirements across multiple stakeholders, ensuring clarity and alignment.
• Analyze and document current and future state business processes, including workflows, handoffs, and dependencies.
• Articulate business value for initiatives by connecting solution capabilities to measurable outcomes (e.g., productivity, cost savings, risk reduction).
• Manage application backlogs, enhancements, and upgrades across multiple platforms.
• Coordinate pilots, phased rollouts, and domain-specific change management.
• Build and maintain strong relationships with business leaders and end users in the domain.
• Act as a voice of the customer, gathering feedback across applications and translating it into actionable improvements.
• Manage escalated application issues and partner with support teams to resolve them.
• Oversee release readiness, patch testing, and cross-functional enablement activities.
• Act as a thought leader within the domain, influencing decision-making and establishing frameworks for application governance.
• Prioritize initiatives across applications, ensuring alignment with enterprise architecture and business goals.
• Lead roadmap planning sessions with business and IT stakeholders.
• Serve as a translator between technical and business teams, ensuring requirements are actionable and well understood.
• Facilitate workshops, interviews, and process-mapping sessions to capture needs and validate solutions.
• Monitor adoption, performance, and KPIs across the portfolio to inform enhancements.
• Facilitate governance forums to align priorities, manage dependencies, and resolve conflicts.
• Ensure documentation, SOPs, workflows, and training materials are maintained across applications.
• Promote standardization and reuse of processes and integrations within the domain.
• Demonstrate readiness for future people leadership by helping shape role expectations, participating in hiring discussions, and modeling leadership behaviors.
• Complete other responsibilities as assigned

• Bachelor’s degree in Business, Information Systems, Engineering, or related field experience.
• 5–8 years of experience in enterprise application or solutions management, including 2+ years in a lead, senior, or portfolio-focused role.
• Demonstrated business analysis skills, including requirements gathering, process mapping, and articulating business value.
• Strong understanding of application lifecycle management, integrations, and system dependencies.
• Ability to connect business needs with technical capabilities, ensuring solutions are scalable and value-driven and experience with Mass Timber production.
• Familiarity with manufacturing technology platforms including, SAP S4/Hana, Manufacturing Execution.
• Proven ability to work independently in a remote or hybrid environment with minimal supervision, while adapting to shifting priorities and evolving business needs.
• Excellent communication, facilitation, and stakeholder management skills.
• Skilled in leading workshops, presenting to leadership, and creating clear solution documentation.

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