Lead, Systems Engineer

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

The Royal Caribbean Group’s Information Technology team has an exciting career opportunity for a full time Lead Systems Engineer reporting to the Manager IT Engineering & Operations

The position is onsite and based in Miramar Florida

The position is also not eligible for work authorization sponsorship

• Supports alignment and development of strategies and architecture for services and infrastructure that underpin both operational and strategic initiatives
Guides the development of processes and strategies to deliver high-quality
• reliable products into RCG’s infrastructure
• Defines innovative methods for solving challenges unique to hyperscale business environments
• Partners with Product Design teams to deliver fit-for-function products and solutions
• Collaborates with internal teams to ensure data systems evolve to meet ongoing business requirements
Establishes and fosters strong relationships with internal and external stakeholders overcoming obstacles to ensure delivery of quality schedule
• and cost objectives
Guides support for globally utilized test frameworks and test automation infrastructure supporting operations qualification
• and reliability testing
Maintains RCG’s globally distributed virtual compute environment focusing on performance availability
• and growth
Designs and maintains monitoring reporting
• and capacity planning functions using internal data systems
• Develops and maintains virtualization disaster recovery strategies integrated with production targets
• Works with hardware vendors and internal teams to deliver compute and storage strategies aligned with RCG’s data center standards and lifecycle management
Builds effective partnerships with business product teams
• and service owners to provide first-class compute infrastructure
• Plans and leads implementation of complex application and system designs
• Champions process improvements through automation
• Defines interdependencies with other disciplines and participates in testing and certification processes
Leads directs
• and provides technical guidance to a team of engineers
Recommends process organizational
• and system changes to support key team objectives
Supports operates
• and maintains computer systems and software applications
Interprets refines and applies methods and procedures in accordance with SDLC IT industry standards
• and RCG best practices
• Remains current with industry trends to recommend technical approaches for IT systems and solutions
• Able to travel as necessary to perform required job duties
• Performs other duties as assigned

• Bachelor’s degree or equivalent preferred
• 8+ years of experience with Hyper-V and VMware virtualization technology (Vmware vSphere)
• 5+ years of experience in hybrid cloud computing environments (Azure/AWS)
• 8+ years managing Windows Server environments
• 5+ years working with Cisco UCS server platforms
• 5+ years managing hyperconverged server infrastructure
Wide-ranging expert knowledge of Active Directory managing global AD environments (ADDS Azure AD DNS DHCP NPS
• etc)
• Strong scripting skills in PowerShell
• 5+ years of Group Policy and Desired State Configuration authoring experience
• Experience with automation tools for Windows and VMware resource deployments (on-prem and cloud)
• Excellent analytical and problem-solving skills
Strong communication interpersonal
• and customer-service skills
• Proven troubleshooting skills and ability to independently manage projects and issues
Detail-oriented organized
• and able to multi-task
Ability to build supportive relationships with peers clients partners
• and IT leadership
• Professionalism and ability to navigate high-pressure situations
• Ability to retain and protect confidential material
Expert proficiency in cloud computing capacity planning & management hardware infrastructure performance management and tuning system development lifecycle incident management problem management
• and scripting systems engineering
Experience with Infrastructure-as-Code (Terraform Chef Puppet Ansible etc) Azure Arc GitHub Linux distribution systems programming in Python PowerCLI Go Ruby PowerShell
• BASH
• Understanding of multi-tiered web service architecture and SaaS models
F5 administration and enterprise system monitoring tools (eg
• AppDynamics)
• Managing server technology in the cruising industry is a plus
Ability to lead direct
• and provide technical guidance to engineering teams
• Strong collaboration and partnership skills
Excellent organizational analytical
• and presentation skills
Proactive adaptable
• and able to align activities to meet organizational goals

Agency and Third-Party Submissions: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We hope to see you onboard soon!