Lead Technical Business Analyst

Role description

Lead Technical Business Analyst

Lead I - Business Analysis

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is searching for a Lead Technical Business Analyst based in Mexico to drive data-centric solutions for our Retail/Real Estate business cluster. You will bridge the gap between business stakeholders and technical data teams.

The opportunity:

• Requirement Gathering: Lead workshops to capture business needs from stakeholders.

• Documentation: Create clear Business Requirement Documents (BRDs) and functional specs.

• Data Analysis: Write complex SQL queries to analyze data structures and validate data.

• Agile Management: Manage product backlogs, user stories, and sprints in Jira.

• Knowledge Sharing: Maintain team documentation and process maps in Confluence.

• Stakeholder Communication: Present technical data insights to non-technical business leaders.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Location & Work Type: Must be based in Mexico (100% Remote position).

• Experience: Over 8 years of experience as a Technical BA, specifically within the Retail or Real Estate domains.

• Data Expertise: Strong proficiency in SQL for data querying and analysis.

• Platform Knowledge: Hands-on experience with Snowflake data warehousing preferred.

• Tools: Advanced proficiency with Jira and Confluence for project tracking.

• Core Competency: Expert-level capability in writing BRDs and technical documentation.

• Soft Skills: Exceptional learning attitude, adaptability, and proactive problem-solving.

• Languages: Fluent in English and Spanish for seamless collaboration.

• Preferred Skills (Good to Have)

• Data Pipeline: Basic understanding of ETL/ELT concepts and tools.

• Data Visualization: Experience creating business dashboards using Tableau.

• Domain Depth: Knowledge of financial forecasting, property valuations, or retail planning.

• Conceptual understanding of Architectural Review Process (ARP) processes.

Benefits

Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

#LI-Remote

Skills

business analysis,agile,requirements gathering,business case development,sql,data visualization,snowflake

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.